Client Services Director jobs in Virginia Beach, VA
Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Client Services Director jobs
- Envolve Client Services Group LLC
-
Virginia, VA
FULL_TIME
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Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.
Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Regional Manager to oversee a portfolio located in Virginia.
Essential Duties and Responsibilities:
- Support and assist Area/Community Managers in overall management of all communities within the assigned portfolio.
- Responsible for recruiting, hiring, training, supervising, and evaluating Area Managers within assigned portfolio.
- Build strong on-site management teams and Area Managers through constant coaching and motivation.
- Achieve the highest possible net operating income (NOI) through the implementation of effective cost control, revenue maximization and delinquency management plans.
- Work with owners to identify long term property goals and objectives. Be responsive to owners’ needs, goals, and objectives.
- Identify and analyze issues within portfolio and develop and implement decisions that help the assigned communities achieve the owner’s objectives and that are consistent with Envolve policies and procedures.
- Present yearly financial budgets with the assistance of Area/Community Managers to members of the executive team and to the owners of the communities.
- Effectively disseminate all information and instructions necessary for Area Managers and the communities to perform their work.
- Monitor achievement of each property against financial objectives utilizing the review of monthly owners’ reports, quarterly inspections, and weekly operating reports. Work with Area Managers to correct unfavorable variances and improve NOI.
- Perform final review of monthly financial statements before sending to clients.
- Assist Regional VP in the due diligence, acquisition, and integration of new accounts.
- Assume other responsibilities as assigned.
Specific Responsibilities for properties that the Regional Manager has direct oversight for Include:
- Responsible for recruiting, hiring, training, supervising, and evaluating all site personnel of assigned communities. Regional Manager should interview and give final recommendation for the hiring of all site personnel of assigned communities.
- Provide mentoring to Community Managers of assigned communities.
- Responsible for direction and coordination with the Accounting Department, the delivery of accurate and timely monthly property financial statements to the clients.
- Responsible for development, implementation, and delivery of annual budgets for all assigned communities.
- Responsible for setting and enforcing spending controls for all assigned communities and reviewing all variance explanations.
- Assist in the coordination of all capital improvement programs for assigned communities.
- Direct all marketing and advertising for assigned communities maximizing rental income and increasing occupancy rates.
- Work with Community Managers and staff to respond to resident issues. Follow through to ensure issues are resolved.
- Ensure that all required reports are completed accurately and in a timely manner.
- Maintain thorough product knowledge on all assigned communities and of competition in the assigned area.
- Ensure that established policies and procedures are followed
- Regional Manager will perform quarterly inspections for properties that are under his/her direction.
- Ensure property compliance with all applicable Affordable Housing programs, including but not limited to HUD Subsidy, USDA, RD, LIHTC, HOME and other state and local programs.
- Other duties, as assigned.
Education and Work Experience Requirements:
- Seven or more years in property/real estate management required
- Four or more years in management positions required
- Property level and Corporate level experience is strongly preferred
- Bachelors Degree or comparable industry experience required
- Masters Degree (MBA) and/or Certified Property Manager Certification (CPM) preferred
- HCCP or comparable tax credit housing certification preferred
- Moderate Real Estate and Management training experience required
Benefits:
- Competitive salaries and bonuses
- Medical
- Dental
- Vision
- 401(k) plan with employer match
- Short term disability
- Long term disability
- Life/AD&D
- Paid Time Off
- 11 paid holidays
- Employee Assistance Program
- Career advancement opportunities
- Training and Development
EOE: Minorities/Females/Disabled/VeteransBackground Screening and Drug Test Required
Experience
Required- 4 year(s): Management experience
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
- 21 Days Ago
- Innovative Management Alternatives
-
Virginia, VA
FULL_TIME
- Innovative Management Alternatives has immediate openings in the following positions at our VA Beach operations center. Please submit your resume in confidence via the form IMA is a 22 year old compan...
- 17 Days Ago
- Coastal Child Care LLC
-
Moyock, NC
PART_TIME
- CHILDREN ALLOWED WHILE YOU WORK FROM HOME! We are very accommodating and accepting with your own children while you work! This position is perfect for a current stay at home mom! There is opportunity ...
- 19 Days Ago
- Coastal Child Care LLC
-
Moyock, NC
PART_TIME
- CHILDREN ALLOWED WHILE YOU WORK FROM HOME! We are very accommodating and accepting with your own children while you work! This position is perfect for a current stay at home mom! There is opportunity ...
- 18 Days Ago
- Guidant Financial
-
Virginia, VA
FULL_TIME
- This is a fully and permanently remote work from home opportunity with a growing and stable company available in select states across the US: AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VAThe wage...
- 1 Day Ago
- Office Depot
-
Virginia, VA
FULL_TIME
- Overview At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The Print and Client Services Supervisor is a full-time role and the pers...
- 8 Days Ago
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0 Client Services Director jobs found in Virginia Beach, VA area
- Professional Hospitality Resources, Inc. and Ocean Beach Club LLC
-
Virginia Beach, VA
- Job Advertisements: Now offering a $1000 bonus! Apply today! Overview: The Senior Night Auditor meets guest expectations...
- 4/24/2024 12:00:00 AM
- VSA Resorts
-
Virginia Beach, VA
- **Suite Attendant (FT)** **Department:** Housekeeping **Location:** Virginia Beach, VA **Job Summary:** The Suite Attend...
- 4/23/2024 12:00:00 AM
- Decisions
-
Virginia Beach, VA
- Job Description Job Description Decisions is a fast-growing, private-equity-backed technology company that provides an i...
- 4/23/2024 12:00:00 AM
- Cox Enterprises, Inc
-
Chesapeake, VA
- **Virtual Call Center Customer Experience Associate** **Primary Location:** 1341 Crossways Blvd , Chesapeake , VA , US *...
- 4/23/2024 12:00:00 AM
- Therapy Network The LLC
-
Virginia Beach, VA
- ** Patient Care Customer Service Representative** + **Job Tracking ID**: 512934-778457 + **Job Location**: Virginia Beac...
- 4/22/2024 12:00:00 AM
- Illium Acquisitions Inc
-
Virginia Beach, VA
- Job Description Job Description We are looking for personable, self-motivated individuals to join our team as Customer E...
- 4/22/2024 12:00:00 AM
- ClubCorp
-
Chesapeake, VA
- Attendant Outside Services in Chesapeake, VA at Greenbrier Country Club **Location:** **Job Description** **Outside Serv...
- 4/22/2024 12:00:00 AM
- Casey Auto Group
-
Newport News, VA
- Are you a successful Service Manager or an experienced Service Advisor who is ready for the next level? The Virginia Pen...
- 4/21/2024 12:00:00 AM
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