Client Services Director directs and oversees the implementation operations of an organization. Oversees a team responsible for installing and deploying technical systems, software, hardware, or solutions. Being an Client Services Director implements policies and creates procedures to ensure consistency and high-quality work. Ensures that the timelines, planning, scoping, and cost estimates support successful projects that meet the needs of the client organization. Additionally, Client Services Director tracks implementation timeliness and client issues and develops solutions to implementation problems or challenges. Develops team skills and expertise with coaching and training activities. Requires a bachelor's degree in area of technical specialty. Typically reports to senior management. The Client Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Client Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Bully Pulpit Interactive is an outcomes agency made up of strategists, data scientists, and artists. We come from politics, brands, and government and we communicate without barriers and measure what matters. BPI specializes in public affairs, corporate reputation and social impact. A growing firm, we sit on both coasts and between and connecting Silicon Valley technology, Madison Avenue creative, Washington policy and real people.
The Impact You Will Make
You understand the big picture and can effectively communicate how it impacts varying audiences in both written and oral form. Learn how an agency works and thrive in an environment with lots of moving pieces. You will have a part of multiple projects across different initiatives. You will be a key team member dedicated to marketing and communications professionals who create and execute campaigns for our clients.
What the Day-to-Day Looks Like
What You Bring
BPI offers a wide range of benefits to U.S.-based employees, including 100% company paid medical, dental, and vision insurance, 401(k) program with employer match up to 4%, generous time off for vacation, sick time, and 12 weeks of paid leave for new parents. BPI’s benefits prioritize employee wellness and progressive support to our diverse workforce.
BPI offers a comprehensive total compensation package for this role to include but not limited to a targeted base annual salary range of $50,000-65,000 and an annual discretionary bonus, and generous benefits. Actual base and bonus compensation will be determined by a wide variety of factors, such as skillset, level of experience, and other qualifications.
Bully Pulpit Interactive provides equal employment opportunities to all qualified applicants for employment regardless of gender identity, race, color, religion, ancestry, national origin, age, disability, marital status, family responsibilities, sexual orientation, veteran status, citizenship status, matriculation, personal appearance, genetic information or other protected group status.
San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
*Note, Colorado Only: Disclosure as required by sb19-085(8-5-20)
Let’s keep in touch. Follow us on LinkedIn and Twitter at @bpimedia.com
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