Client Services Representative (Banking) acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking) processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking) requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking) works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Client Services Representative (Banking) typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Join the team of financial professionals at Hilltop Bank!
Apply today! We are seeking qualified candidates!
Hilltop Bank is looking for friendly, motivated individuals to be a part of our team. Join Casper’s highly experienced and professional staff—the finest in banking. With our competitive pay and excellent benefits, we are able to maintain highly qualified staff, which allows us to provide our customers exceptional service.
As a locally owned and operated bank, our employees are the reason for our continued growth and highly regarded reputation throughout the state of Wyoming.
PRIMARY DUTIES/RESPONSIBILITIES:
Support customers with account inquiries and questions via telephone, e-service inquiries, walk-in and mail by performing the following duties:
QUALIFICATIONS:
Compensation will be determined by the candidate's experience.
Hilltop Bank is an EEO Employer.
Learn more details on employment opportunities: www.hilltop.bank to download an application. Call or come in, talk to Melissa in Human Resources at 300 Country Club Road, Suite 307 Casper, WY 82609. (307) 577.3457.
Applicant testing administered.
Job Type: Full-time
Benefits:
Schedule:
Work Location: In person
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