Client Services Representative (Banking) acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking) processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking) requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking) works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Client Services Representative (Banking) typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Description
Client Services Specialist (Reception & Scheduling)
Are you ready to make a meaningful impact on the lives of children and families? Do you thrive in a fast-paced environment where you can think on your feet and multitask with ease? If so, we have an exciting opportunity for you as a Client Services Specialist at TheraTree Pediatric Services!
Who we are:
TheraTree is a dynamic pediatric healthcare organization on a mission to grow minds, bodies, and spirits. Our team of dedicated therapists specialize in working with children of all ages with various developmental and behavioral challenges. We're out to create thriving children who's voices are heard, bodies that move, they are independent experiencing a life they love, and are in turn an inspiration for what is possible in life.
As a Client Services Specialist, you will play a crucial role in delivering excellent communication that results in patients scheduling and maximizing the capacity of the clinician's available schedule. You will ensure a seamless check-in process where all clients arrive on time for their scheduled appointments and make their payments promptly. By providing a welcoming environment and demonstrating empathy and care towards our clients, you will help our patients access the care they need to lead happy, healthy, and well-balanced lives.
Job Duties & Responsibilities:
Requirements
Key Skills & Qualifications:
Additional skills that would be beneficial for success:
Why Choose TheraTree:We believe in investing in our team members to help them grow and succeed in a supportive work environment. We offer:
Join Our Team:At TheraTree, we value each team member's unique role in delivering healthcare that empowers and uplifts. If you share our vision of providing access to happy, healthy, and well-balanced lives for children and families, we invite you to be a part of our team. Visit our website www.theratreepeds.com/career-opportunities to learn more about this exciting opportunity and to apply today!
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