Client Services Representative (Banking) jobs in Milwaukee, WI
Client Services Representative (Banking) acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking) processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking) requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking) works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Client Services Representative (Banking) typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Client Services Representative (Banking) jobs
- Waukesha Memorial Hospital
-
Waukesha, WI
FULL_TIME
-
Location: WaukeshaJob Type: As NeededWeekly Hours: Pool/as needed
We Are Hiring: Lab Client Services Representative - Waukesha - Pool/As Needed
Begin your story with ProHealth Care Laboratory Services. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here.
Schedule Details: Variable start times and end times to include weekends, your work assignment could be as follows 7am to 3:30pm, 8am to 2pm, 1:30pm to 6:30pm, 4pm to 10:30pm, 5pm to 10:30pm. Weekends 8am to 2:30pm, 2:30pm to 9pm
About Us:
ProHealth Care offers a system-wide laboratory operation with core hospital labs at Waukesha Memorial and Oconomowoc Memorial as well as two clinic-based laboratory sites in Waukesha County. The laboratory performs over 8 million tests annually.
Our Lab services operate state of the art facilities and include clinical testing in the areas of Histology, Cytology, Hematology, Coagulation, Clinical Chemistry, Urinalysis, Immunoassay, Microbiology, Transfusion service, EIA, and Molecular Biology. ProHealth Care offers a vibrant outreach program, providing laboratory testing to numerous specialty hospitals, physician offices, nursing home, and assisted living facilities. Our Pathologists and PhDs work closely with lab employees to monitor quality, as well as identify, access, and implement new technology. The Laboratory has certification and accreditation through the College of American Pathologists (CAP), American Association of Blood Banks (AABB) and Clinical Laboratory Improvement Act (CLIA).
What You Will Do:
Provides quality service to customers of ProHealth Care Laboratories. Effectively utilizes the laboratory and hospital information systems to respond to customer inquiries and requests. Responsible for accurate and efficient receipt, processing and distribution of specimens, registration of outreach specimens, and confirmation of valid orders. Must have the ability to work at various PHC Lab locations as needed.Responsibilities:- Demonstrates understanding and effective use of the laboratory and hospital information systems for inquiry, order entry, test cancellation, documentation and collection in support of laboratory services.
- Initiates patient registrations in the hospital information system and confirms payment coverage including the initiation of insurance/managed care authorizations.
- Verifies receipt of valid orders.
- Monitors and responds to result reporting queues for errors.
- Monitors and responds to result callback and faxback requests.
- Answers telephones promptly. Maintains a consistently pleasant telephone demeanor when responding to client calls, questions or inquiries. Utilizes tact and discretion in client interactions.
- Performs specimen processing to ensure accurate and timely receipt and prompt distribution of specimens in the appropriate departments following established policies and procedures.
- Prepares specimens for analysis or reference laboratories using established procedures.
- Assists with loading analyzers in various departments.
- Accurately and completely labels specimens according to established laboratory policies and procedures.
- Dispatches customer requests to couriers/phlebotomists utilizing the GPS navigation system.
- Maintains accessibility of reference material related to specimen requirements for tests performed by the laboratory and reference laboratories.
- Plans and organizes workflow relative to specimen priorities to support consistent and appropriate processes to meet clinical needs and assure customer satisfaction.
- Interacts with other hospital department, nursing units and customers to address patient specimen concerns timely.
- Takes appropriate action to communicate insufficient or unacceptable specimens with customers.
- Serves as a resource to laboratory staff, nursing personnel and customers, providing technical expertise in problem-solving activities related to collection and processing activities.
- Maintains customer specimen collection supplies and forms inventory as needed, monitoring expiration dates and ordering, if required.
- Fills supply requests and packages for distribution to customers.
- Cleans and sanitizes equipment and work area. Monitors bio-hazard containers and discards sealed contains in the appropriate location.
- Monitors refrigerator temperatures.
Requirements:- High School Diploma or equivalent
- 1 year of laboratory experience preferred
About Us:
Learn more at ProHealthCare.org/Careers.
ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Do You Fit at ProHealth Care?
Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.
Nearest Major Market: Waukesha
Nearest Secondary Market: Milwaukee - 1 Month Ago
- Northwestern Mutual
-
Franklin, WI
FULL_TIME
- At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. This role is a Hybrid - 3 day in office 2 day remote role that will serv...
- 1 Month Ago
- Advisor Employee Services
-
Waukesha, WI
FULL_TIME
- Client Services Representative Do you have a passion for delivering superior customer service while being a key player in the essential daily functions of a successful office? Our established financia...
- 1 Month Ago
- Diversified Benefit Services, Inc.
-
Hartland, WI
FULL_TIME
- Do you have a passion for helping clients, building relationships and seek an intellectual challenge? Are you energized when working collaboratively on a team and excel because you are organized and d...
- 17 Days Ago
- WDL
-
Milwaukee, WI
FULL_TIME
- 1. Associate degree in Laboratory Science, i.e., Medical Laboratory Technician; 2. Bachelor’s degree in a science field such as Applied Science, Biology, Chemistry, Microbiology, etc.; or3. Associate ...
- Just Posted
- Waukesha Memorial Hospital
-
Waukesha, WI
PART_TIME
- Location: Waukesha Job Type: PMs - 2nd Shift Weekly Hours: 20 We Are Hiring: Lab Client Services Representative - Waukesha Memorial - 0.5 FTE, 2nd Shift Begin your story with ProHealth Care Laboratory...
- 1 Month Ago
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0 Client Services Representative (Banking) jobs found in Milwaukee, WI area
- Monarch Evolution
-
Milwaukee, WI
- Job Description Job Description We are seeking an enthusiastic and dynamic individual to join our team as a Retail Marke...
- 4/23/2024 12:00:00 AM
- Lake Country Manufacturing (10737)
-
Oconomowoc, WI
- Job Description Job Description Company Description: Lake Country Manufacturing manufactures buffing and polishing produ...
- 4/23/2024 12:00:00 AM
- SPS Health
-
Milwaukee, WI
- Summary This role is responsible for supporting the Client Services Team in onboarding and managing pharmacy clients on ...
- 4/23/2024 12:00:00 AM
- Drake & Associates, LLC
-
Waukesha, WI
- Client Services Representative Do you have a passion for delivering superior customer service while being a key player i...
- 4/21/2024 12:00:00 AM
- Drake & Associates Llc
-
Waukesha, WI
- Client Services Representative Do you have a passion for delivering superior customer service while being a key player i...
- 4/21/2024 12:00:00 AM
- Ethosvet
-
Waukesha, WI
- **Ethos Veterinary Health** **Client Service Representative - 3rd Shift** **Waukesha, WI - Full Time** **Wisconsin Veter...
- 4/20/2024 12:00:00 AM
- Drake & Associates, LLC
-
Waukesha, WI
- Client Services Representative Do you have a passion for delivering superior customer service while being a key player i...
- 4/19/2024 12:00:00 AM
- Ampersand, Inc.
-
Waukesha, WI
- Job Description Job Description SUMMARY: Responsible for assisting client services and operations departments with depos...
- 4/19/2024 12:00:00 AM
About Milwaukee, Wisconsin
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