Client Services Representative (Banking) acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking) processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking) requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking) works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Client Services Representative (Banking) typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Overview:
We are seeking a highly motivated individual to join our team. In this role, you will be working with our team to bring a variety of intergenerational programming to our community. If you have a passion for helping others, working together, and we want to hear from you!
Duties:
● Greet and assist guests
● Open and close Center
● Process registration for classes and enter registration information into software platform
● Receive payment and enter payment details into software platform
● Issue ticketing for events and enter ticketing information into software platform
● Assist with program set up and break down
● Stay informed of weekly activities and communicate any changes or relevant information to registrants and membership
● Assist Operations Manager with data entry and all other administrative tasks
● Report to Executive Director
Skills:
- Excellent communication skills, both verbal and written
- Problem solving skills and adaptability
- Knowledge of our community is preferred
- Exceptional customer service skills with a focus on building positive relationships
- Ability to work as part of a team and jump in when needed
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 20 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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0 Client Services Representative (Banking) jobs found in Nassau, NY area