Client Services Representative (Banking) acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking) processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking) requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking) works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Client Services Representative (Banking) typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
At Solvay Bank, our formula for success combines the traditions of our culture and a sharp strategic vision. We are a growth-oriented community bank that fosters excellence, pride, teamwork and engagement in our workplace. Consider an exciting opportunity as part of our retail banking team.
Banking Solutions Representative - Cicero
Our Banking Solutions Representatives have a passion for excellence in customer service and are focused in their goal of doing what is right for our customers. They are responsible for providing accurate high-quality customer service on both the teller and platform line. Our Banking Solutions Representatives provide a complete range of customer services including but not limited to, opening new accounts, explaining available products and services, and gathering customer information to process new and existing accounts. They advise customers on financial services, supporting the achievement of retail sales goals, and have excellent communication skills.
For over 100 years Solvay Bank has been dedicated to our customers and our community. Join us and enjoy the many rewards; matched 401(K) retirement savings, health and dental coverage, and more.
Internal applications must be submitted by February 19, 2024.
Solvay Bank is an EOE/AA/Disability/Veteran
https://dol.ny.gov/system/files/documents/2023/06/p690-your-rights-as-an-employee-to-express-breast-milk-at-work-.pdf
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