Client Services Representative (Banking) jobs in Trenton, NJ

Client Services Representative (Banking) acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking) processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking) requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking) works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Client Services Representative (Banking) typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Client Services Representative
  • Fieldprint
  • Warminster, PA FULL_TIME
  • About Us

    About Us

    Fieldprint, Inc. provides Livescan Fingerprinting; Fingerprinting Enrollment Services; Form I-9 Section 2 Completion; Badge Photography and Processing; and Fitness Determination and Adjudication services for corporations, non-profits and federal, state, tribal, and local government sectors.

     

    Fieldprint is at the forefront of our industry.   We offer a comprehensive suite of electronic fingerprinting and related services to handle all of the identity management needs of our clients. We design innovative technology that delivers accurate, timely results to our clients. 

     

    Our success begins with our diverse team of kind, collaborative professionals who are passionate about the work we deliver.  

    Job Description

    Job Description

    The Client Services Representative provides customer support by problem solving, troubleshooting, and responding to external or internal user requests via phone, chat, or email.

     

    This is an on-site position located in Warminster, PA. 

    Responsibilities

    Responsibilities

     

    • Answering incoming calls, emails or messages from clients
    • Proving prompt, professional and accurate responses to inquires
    • Educating clients on company offerings
    • Investigating and troubleshooting client problems, concerns or complaints
    • Maintaining accurate client records and databases

     

     

    Required Skills

    Required Skills

    • Ability to work in an inbound/outbound call center environment
    • Strong time management and organizational skills
    • Proficiency in M.S Office Suite
    • Excellent written, verbal and telephonic communication skills
    • Detailed oriented and able to manage multiple tasks or projects.

    Education

    Education

    The candidate we are seeking will have at minimum a high school diploma or equivalent.

    Benefits

    Benefits

     

    Fieldprint offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.

    • Medical, dental and vision coverage with spouse/family coverage options
    • 401K plan with generous company match
    • Flexible spending accounts
    • Voluntary insurance coverage plans (life, disability, etc.)
    • Paid lunch breaks
    • Paid time off
    • Paid holidays
    • Paid training program/ Internal employee development
    • Overtime options available
    • Casual dress code
    • Flexible work schedules
    • Employee referral bonus program

    Additional Information

    Additional Information

    All candidates are subject to a drug test and a background screening.

    EOE M/F/Disabled/Veteran

  • 12 Days Ago

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Lead Client Services Representative
  • Canon Solutions America, Inc.
  • Plainsboro, NJ OTHER
  • OverviewResponsible for specific functions as a Lead or single person on site. Activities include organization, scheduling assignments for staff, and managing the daily work flow. Oversees the generat...
  • 13 Days Ago

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Client Services Representative
  • Princeton Animal Hospital & Carnegie Cat Clinic
  • Princeton, NJ FULL_TIME
  • Do you love exceeding clients’ expectations? Are you looking for a position where you can combine your love of animals with your excellent customer service skills? Join our team at Princeton Animal Ho...
  • Just Posted

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Client Services Representative
  • Ethos Veterinary Health
  • Princeton, NJ FULL_TIME
  • Job Description Do you love exceeding clients’ expectations? Are you looking for a position where you can combine your love of animals with your excellent customer service skills? Join our team at Pri...
  • 2 Days Ago

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Lead Client Services Representative
  • Canon U.S.A., Inc.
  • Plainsboro, NJ FULL_TIME
  • Lead Client Services Representative Location US-NJ-Plainsboro Company Canon Solutions America, Inc. Requisition ID 30941 Category Systems Technical Support Position Type Full-Time About the Role Respo...
  • 1 Month Ago

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Client Services Representative
  • NVA
  • Princeton, NJ FULL_TIME
  • Description & Requirements Do you love exceeding clients’ expectations? Are you looking for a position where you can combine your love of animals with your excellent customer service skills? Join our ...
  • 18 Days Ago

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0 Client Services Representative (Banking) jobs found in Trenton, NJ area

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Client Service Associate
  • Rockwood Wealth Management
  • New Hope, PA
  • Job Description Job Description Client Service Associate Rockwood Wealth Management is an established financial advisory...
  • 3/18/2024 12:00:00 AM

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Client Service Representative
  • VCA Animal Hospitals
  • Toms River, NJ
  • **Seeking a Part Time Client Service Representative** Located just minutes from the beaches of the Jersey Shore, VCA Bay...
  • 3/17/2024 12:00:00 AM

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Client Service Representative
  • EPM
  • Chester, PA
  • Job Description Job Description Why Work Here? We are looking for a self-motivated and energetic experienced customer se...
  • 3/17/2024 12:00:00 AM

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Client Service Representative
  • Pinnacle Acquisitions
  • Philadelphia, PA
  • Job Description Job Description Pinnacle Acquisitions, Inc. is currently looking for recent graduates, candidates with i...
  • 3/16/2024 12:00:00 AM

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Client Service Representative
  • Art City Vets
  • Philadelphia, PA
  • Job Description Job Description Client Service Representative Job Type Full-time/ Hourly Comprehensive benefits package,...
  • 3/15/2024 12:00:00 AM

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Client Service Representative
  • VCA Animal Hospitals
  • East Brunswick, NJ
  • ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients...
  • 3/15/2024 12:00:00 AM

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Client Services Representative
  • VCA Animal Hospitals
  • Eatontown, NJ
  • Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Anima...
  • 3/14/2024 12:00:00 AM

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Client Service Representative
  • Animal Medical Center
  • Collegeville, PA
  • Description Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in th...
  • 3/14/2024 12:00:00 AM

According to the United States Census Bureau, the city had a total area of 8.155 square miles (21.122 km2), including 7.648 square miles (19.809 km2) of land and 0.507 square mile (1.313 km2) of water (6.21%). Several bridges across the Delaware River – the Trenton–Morrisville Toll Bridge, Lower Trenton Bridge and Calhoun Street Bridge – connect Trenton to Morrisville, Pennsylvania, all of which are operated by the Delaware River Joint Toll Bridge Commission. Trenton is located near the exact geographic center of the state, which is 5 miles (8.0 km) located southeast of Trenton. The city is so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Representative (Banking) jobs
$43,362 to $57,642
Trenton, New Jersey area prices
were up 1.5% from a year ago