Client Services Representative (Banking) acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking) processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking) requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking) works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Client Services Representative (Banking) typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Bully Pulpit Interactive is an outcomes agency made up of strategists, data scientists, and artists. We come from politics, brands, and government and we communicate without barriers and measure what matters. BPI specializes in public affairs, corporate reputation and social impact. A growing firm, we sit on both coasts and between and connecting Silicon Valley technology, Madison Avenue creative, Washington policy and real people.
The Impact You Will Make
You understand the big picture and can effectively communicate how it impacts varying audiences in both written and oral form. Learn how an agency works and thrive in an environment with lots of moving pieces. You will have a part of multiple projects across different initiatives. You will be a key team member dedicated to marketing and communications professionals who create and execute campaigns for our clients.
What the Day-to-Day Looks Like
What You Bring
BPI offers a wide range of benefits to U.S.-based employees, including 100% company paid medical, dental, and vision insurance, 401(k) program with employer match up to 4%, generous time off for vacation, sick time, and 12 weeks of paid leave for new parents. BPI’s benefits prioritize employee wellness and progressive support to our diverse workforce.
BPI offers a comprehensive total compensation package for this role to include but not limited to a targeted base annual salary range of $50,000-65,000 and an annual discretionary bonus, and generous benefits. Actual base and bonus compensation will be determined by a wide variety of factors, such as skillset, level of experience, and other qualifications.
Bully Pulpit Interactive provides equal employment opportunities to all qualified applicants for employment regardless of gender identity, race, color, religion, ancestry, national origin, age, disability, marital status, family responsibilities, sexual orientation, veteran status, citizenship status, matriculation, personal appearance, genetic information or other protected group status.
San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
*Note, Colorado Only: Disclosure as required by sb19-085(8-5-20)
Let’s keep in touch. Follow us on LinkedIn and Twitter at @bpimedia.com
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