Client Services Representative (Banking) jobs in Wichita Falls, TX

Client Services Representative (Banking) acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking) processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking) requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking) works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Client Services Representative (Banking) typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Client service representative
  • Heartland Veterinary Partners
  • Wichita Falls, TX FULL_TIME
  • Position Purpose

    Reportinginto the Practice Manager the Client Service Representative (CSR)provides an exceptional experience to our clients during everyinteraction.

    In addition to continually engaging the client the CSRperforms practice administrative tasks such as record maintenanceand appointment tracking.

    The CSR manages practice reception(visitor and telephone) maintenance of veterinary medical recordsaccounts maintenance cash processing data entry word processing andmail services.

    The CSR applies practical knowledge of practiceprocesses and services the basic rules and regulations governingvisitors and animal patient treatment and veterinary recordrequirements and terminology to ensure every patient is wellcaredfor and every client has an exceptional experience.

    CSR Competencies

    Patience& Compassion : Remaining professional while still makingDoctors teammates clients and patients feel as comfortable aspossible regardless of the situation or challenges presented.

    Responding quickly and calmly to crisis while maintaining a highstandard of patient care.

    Collaboration & Teamwork : Carefully coordinating actionswith Doctors and practice team members. Providing feedbackappropriately and in a timely manner.

    Quickly incorporatingfeedback to ensure positive results. Sharing ideas and being opento other’s ideas.

    • Communicating : Conveying instructions to clients and teammates toensure successful patient care.
    • Active Listening : Following the instructions of Doctors andsometimes patient owners. Picking up the needs of Doctors andteammates based on prior experiences and feedback.
    • Organization Skills : Clear tracking of labspecimens medications patient instructions workflow and otherjobrelated items while managing multiple patients andclients.
    • Client Satisfaction : Ensuring all activities and interactions result in the highestlevel of client satisfaction.

    Essential Responsibilities

    • Leads practice opening and closing procedures per Practice Managerinstructions and practice procedures.
    • Ensures all public areas are clean andpresentable for patients; cleans and straightens areas includingthe front desk reception area waiting area office publicbathroom(s) and exam rooms.
    • Processes cash checks charge card payments and credit accountpayments.
    • Schedules appointmentsfor the clinic adhering to practice and Doctor preferences andensure appropriate workflow.
    • Assists in the updating of client / patient files asneeded.
    • Prepares and sends clientcorrespondence.
    • Sends remindernotices to clients for periodic notifications; conducts recalls toclients on a timely basis from a call back list.
    • Performs a backup of the computer system on aregular basis as directed.
    • Performsand oversees the performance of posting daily business.
    • Welcomes clients and patients to the practicewith a warm and friendly demeanor and ensures an excellentexperience during the practice visit.
    • Answers incoming telephone calls applyingproper telephone etiquette.
    • Handlesemergency situations with great care patience and followingestablished clinic policies and procedures.
    • Addresses client concerns in a calmappropriate manner ensuring every experience ends insatisfaction.

    Requirements / Qualifications

    • Full orparttime
    • Ability to work onweekends
    • High school diploma orequivalent
    • Previous veterinaryexperience preferred
    • Clientsatisfaction references preferred
    • Practices OSHA safety techniques including proper PPE

    BenefitsOffered

    • Paid time off
    • Health insurance; dental insurance; visioninsurance
    • Retirement benefits oraccounts
    • Bonus incentive
    • Flexible work schedules
    • Career and professional development
    • Employee Assistance Program
    • Employee ReferralProgram
    • Last updated : 2024-03-23

  • 3 Days Ago

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Retail Client Merchandising Representative - PT
  • CROSSMARK
  • Wichita Falls, TX PART_TIME
  • Job Posting The Direct Sales Representative plays a vital role in promoting nationally distributed products for our great group of long-standing clients. This individual is responsible for strategical...
  • 21 Days Ago

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Client Service Representative - A Caring Heart Veterinary Hospital
  • A Caring Heart Veterinary Hospital
  • Wichita Falls, TX FULL_TIME
  • A Caring Heart Veterinary Hospital is excited to add a new member to our team! We are looking for an individual who is good at communicating, organization, and multi-tasking, and who is ready to work ...
  • 8 Days Ago

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Member Services Representative
  • Crunch Fitness
  • Wichita Falls, TX FULL_TIME
  • The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and...
  • 7 Days Ago

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Guest Services Representative
  • Wing Zone | Army and Air Force Exchange Service
  • Sheppard AFB, TX FULL_TIME
  • GUEST SERVICE REPRESENTATIVE Each Employee Must: Be eligible to work under all Federal, State, and Local laws. Be neat and well groomed. Be pleasant and have an upbeat personality. Be dependable, reli...
  • 8 Days Ago

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Member Services Representative (Part Time)
  • Planet Fitness - TX/OK Group
  • Wichita Falls, TX PART_TIME
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
  • 3 Days Ago

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0 Client Services Representative (Banking) jobs found in Wichita Falls, TX area

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Travel CT Technologist - $1,987 per week
  • TRS Healthcare
  • Wichita Falls, TX
  • Ardor Health Solutions is seeking a travel CT Technologist for a travel job in Wichita Falls, Texas. Job Description & R...
  • 3/28/2024 12:00:00 AM

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Travel Physical Therapist - $2,346 per week
  • TRS Healthcare
  • Wichita Falls, TX
  • Ardor Health Solutions is seeking a travel Physical Therapist for a travel job in Wichita Falls, Texas. Job Description ...
  • 3/28/2024 12:00:00 AM

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Travel Surgical Technologist - $1,860 per week
  • TRS Healthcare
  • Wichita Falls, TX
  • Ardor Health Solutions is seeking a travel Surgical Technologist for a travel job in Wichita Falls, Texas. Job Descripti...
  • 3/28/2024 12:00:00 AM

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Travel Ultrasound Technologist - $2,235 per week
  • TRS Healthcare
  • Wichita Falls, TX
  • Ardor Health Solutions is seeking a travel Ultrasound Technologist for a travel job in Wichita Falls, Texas. Job Descrip...
  • 3/27/2024 12:00:00 AM

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Travel Physical Therapist - $2,346 per week
  • Ardor Health Solutions
  • Wichita Falls, TX
  • Ardor Health Solutions is seeking a travel Physical Therapist for a travel job in Wichita Falls, Texas. Job Description ...
  • 3/27/2024 12:00:00 AM

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Retail Sales Associate (Wichita Falls, TX- Store# 51202)>
  • Delek US
  • Wichita Falls, TX
  • Delek US - JobID: 1139684200 [Sales Associate / Team Member] As a Retail Sales Associate at Delek US, you'll: Assist cus...
  • 3/27/2024 12:00:00 AM

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Retail Sales Associate (Wichita Falls, TX- Store# 51205)>
  • Delek US
  • Wichita Falls, TX
  • Delek US - JobID: 1139687700 [Sales Associate / Team Member] As a Retail Sales Associate at Delek US, you'll: Assist cus...
  • 3/27/2024 12:00:00 AM

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SERVICE ADVISOR
  • AUTO INC
  • Wichita Falls, TX
  • Job Details Job Location Toyota of Wichita Falls - Wichita Falls, TX Description Job Summary Communicate with and assist...
  • 3/25/2024 12:00:00 AM

Wichita Falls (/ˈwɪtʃɪtɑː/ WITCH-i-taw) is a city in and the county seat of Wichita County, Texas, United States. It is the principal city of the Wichita Falls Metropolitan Statistical Area, which encompasses all of Archer, Clay, and Wichita Counties. According to the 2010 census, it had a population of 104,553, making it the 38th-most populous city in Texas. In addition, its central business district is 5 miles (8 km) from Sheppard Air Force Base, which is home to the Air Force's largest technical training wing and the Euro-NATO Joint Jet Pilot Training program, the world's only multinationa...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Representative (Banking) jobs
$36,300 to $48,255
Wichita Falls, Texas area prices
were up 1.2% from a year ago