Client Services Representative (Banking) jobs in Wilmington, DE

Client Services Representative (Banking) acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking) processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking) requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking) works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Client Services Representative (Banking) typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Client Services Representative
  • Canon Solutions America, Inc.
  • Wilmington, DE OTHER
  • Overview

    Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.

    Responsibilities

    Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs.   Copy/Print Production/Copy Center: -Responsible for prompt and accurate reproduction of all print requests. -Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check. -Receives, logs, delivers and tracks all activity for reporting purposes. -Responds to customer requests. -Performs routine upkeep and basic maintenance of equipment. -Records and tracks customer inquiries and fulfillment of requests. -Performs daily convenience care functions as needed. Mail/Courier Services: -Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). -Researches and routes unidentified and generic mail. -Receives, logs, delivers and tracks messenger items. -Responds to customer requests. -Performs routine upkeep of equipment. -Records and tracks customer inquiries and fulfillment of requests.

    Qualifications

    Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.    HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.

    Company Overview

    About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine’s World’s Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers’ site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers. #CSA

    Workstyle Description

    Full Time On Site (Hub) - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.

    Posting Tags

    #pm20 #li-jg1 #li-onsite
  • 10 Days Ago

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Lead Client Services Representative
  • Canon Solutions America, Inc.
  • Wilmington, DE OTHER
  • OverviewResponsible for specific functions as a Lead or single person on site. Activities include organization, scheduling assignments for staff, and managing the daily work flow. Oversees the generat...
  • 13 Days Ago

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Representative I, Client Services
  • S&P Global
  • Dover, DE FULL_TIME
  • Job Title: Customer Success Manager Company Overview: A t Accuris, our mission is to empower the next generation of engineers to solve tomorrow’s problems today, by providing trusted data, insights, a...
  • Just Posted

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Work From Home - Client Services Representative
  • Global Elite Texas
  • Dover, DE FULL_TIME
  • Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around your life, rather than being forced to build your life around your career!We're lo...
  • 1 Day Ago

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Work From Home - Client Services Representative
  • Global Elite Texas
  • West Chester, PA FULL_TIME
  • Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around your life, rather than being forced to build your life around your career!We're lo...
  • 1 Day Ago

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100% Work From Home - Client Services Representative
  • Global Elite Texas
  • Wilmington, DE FULL_TIME
  • Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around your life, rather than being forced to build your life around your career!We're lo...
  • 2 Days Ago

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0 Client Services Representative (Banking) jobs found in Wilmington, DE area

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Client Service Representative
  • Animal Medical Center
  • Collegeville, PA
  • Description Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in th...
  • 3/19/2024 12:00:00 AM

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Client Service Associate
  • Strategic Financial Services Corp
  • Mount Laurel, NJ
  • Job Description Job Description We are looking for a self-motivated, extroverted, confident, outgoing, quick learner, te...
  • 3/19/2024 12:00:00 AM

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Client Service Representative
  • EPM
  • Chester, PA
  • Job Description Job Description Why Work Here? We are looking for a self-motivated and energetic experienced customer se...
  • 3/17/2024 12:00:00 AM

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Fully Remote - Client Services Representative
  • Globe Life: AO
  • Lansdale, PA
  • Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around yo...
  • 3/17/2024 12:00:00 AM

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Client Service Representative
  • Pinnacle Acquisitions
  • Philadelphia, PA
  • Job Description Job Description Pinnacle Acquisitions, Inc. is currently looking for recent graduates, candidates with i...
  • 3/16/2024 12:00:00 AM

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Client Service Representative
  • Banfield Pet Hospital
  • West Chester, PA
  • Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of...
  • 3/16/2024 12:00:00 AM

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Client Service Representative
  • Conchester Animal Hospital
  • Marcus Hook, PA
  • Job Description Job Description Conchester Animal Hospital is seeking a Veterinary Receptionist - CSR Representative to ...
  • 3/15/2024 12:00:00 AM

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Client Service Representative
  • Art City Vets
  • Philadelphia, PA
  • Job Description Job Description Client Service Representative Job Type Full-time/ Hourly Comprehensive benefits package,...
  • 3/15/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 17.0 square miles (44 km2). Of that, 10.9 square miles (28 km2) is land and 6.2 square miles (16 km2) is water. The total area is 36.25% water. The city sits at the confluence of the Christina River and the Delaware River, about 33 miles (53 km) southwest of Philadelphia. Wilmington Train Station, one of the southernmost stops on Philadelphia's SEPTA rail transportation system, is also served by Northeast Corridor Amtrak passenger trains. Wilmington is served by I-95 and I-495 within city limits. In addition, the twin-s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Representative (Banking) jobs
$41,743 to $55,490
Wilmington, Delaware area prices
were up 1.0% from a year ago