Client Services Representative (Banking), Sr. acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking), Sr. processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking), Sr. requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking), Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Client Services Representative (Banking), Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
ID | 2024-141704 | Line of Business | PharMerica | Position Type | Full-Time | Pay Min | USD $72,000.00/Yr. | Pay Max | USD $75,000.00/Yr. |
PharMerica
As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the company's success! The Account Manager of Client Services cultivates and maintains an on-going strategic relationship with their pharmacy clients. They are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients.
Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide.
Under the general direction of the Director, Client Services, delivers on the company's value proposition to its clients. Cultivates and maintains on-going strategic client relationships and partnerships at all levels of the organization to achieve the revenue, growth, and retention goals of PharMerica.
This is a remote position where you work from your home office; requiring 75% travel in and around the Brockton area. Ideal location to reside is within commutable distance to Brockton, MA.
We offer:
DailyPay
Flexible schedules
Competitive pay
Shift differential
Health, dental, vision and life insurance benefits
Company paid STD and LTD
Tuition Assistance
Employee Discount Program
401k
Paid-time off
Tuition reimbursement
Non-retail/Closed-door environment
If your passion is service excellence and top-quality care come join our team and apply today!
Account Managers are eligible for a 15% Short Term Incentive Bonus
*Position will be posted for a minimum of 7 business days
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