Client Services Representative (Banking), Sr. jobs in Carson City, NV

Client Services Representative (Banking), Sr. acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking), Sr. processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking), Sr. requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking), Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Client Services Representative (Banking), Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Client Services Representative
  • NEVADA HUMANE SOCIETY
  • Carson, NV OTHER
  • Job Details

    Job Location:    Carson City Shelter - Carson City, NV
    Position Type:    Full Time
    Education Level:    High School
    Salary Range:    $16.00 - $18.00 Hourly
    Job Category:    Customer Service

    Description

    Passionate about animals?

    Ready for a customer service rolethat supports a meaningful mission?

    Interested in working for a localorganization with almost 100-years oflifesaving history, an organization that is always striving for growth?

    Then consider applying with Nevada Humane Society!

    We offer all of our full-time employees benefits, animal-related perks, and paid time off!

    Position Description

    At Nevada Humane Society, our mission is to care for pets, find them homes, and save lives because we believe all pets deserve a happy, healthy life. Within this framework, our front desk associatesareresponsible to find good homes for dogs, cats and other animals both at the shelter and at offsite adoption events, while creating a positive experience for prospective adopters. This position also provides information to the public about our animals and services we offer, while assisting with animal control dispatch, licensing, and found animals. Lastly, this role routinely handles a wide variety of animals during the adoption process and is responsible to provide compassionate and attentive care of the animals at all times, maintain a clean healthy environment for the animals and the public.

    Essential Job Functions:

    • Provides high-qualitycustomer service, including while taking messages, greeting visitors, handling cash, sales, and donations
    • Actively reaches out to the visiting public, greeting visitors and talking with patrons and prospective adopters
    • Helps people through the adoptions process, including sharing information about animal care and behavior, reviewing adoption applications, talking with applicants, and communicating in a courteous and friendly manner even when declining an adoption or request
    • Learns and uses the ShelterLuv computer program to track animals in the shelter
    • Learns and shares information about cat and dog behavior, common issues, and ways to make good matches and keep animals in home
    • Schedules appointments for animal surrenders and clinic appointments
    • Followsproper protocols when intaking animals into the shelter, including gathering personal information and maintaining patron and adopter privacy
    • ManagesAnimal Control calls by forwarding and dispatching calls
    • EntersAnimal Control cases into the ShelterLuvsystem
    • Assists customers with pet licensing
    • Maintainsfiles and logs, generatesreports, and sortsand dispersesmail
    • Files, copies and collates documents
    • Stockssupplies
    • Worksandcommunicatescourteously and cooperatively with other staff members
    • Promotesa humane and caring attitude toward all animals
    • Providesa healthy, safe, clean and pleasant environment and facilities for the animals and the public
    • Treatsall animals humanely, ensuring safe animal handling
    • Fillsin for other areas and performing other tasks/functions as needed, including cleaning and helping out at special events
    • Completesother tasks as requested by Shelter managers and/or Director

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Qualifications


    Minimum Qualifications:

    Education:

    • High school graduation or GED equivalent

    Experience:

    • 1 year of Customer service experience preferred
    • 1 year of working with animals preferred

    Experience with Microsoft Office Suite

    • Availability: NHS is open seven days a week, as animals need daily care. Availability and a willingness to work a flexible schedule are a plus.

    Knowledge, Skills, and Abilities:

    • Good interpersonal, communication, customer service, and time management skills are essential for this position.
    • Affection for animals, concern for their welfare, and a willingness to accommodate animals in the work place
    • Able to show initiative, i.e. seeking out information, finding what needs to be done,and acting instead of reacting
    • Good team player, willing to offer help without being asked
    • Maturity, good judgment and a professional personal appearance
    • Ableto read, write and understand English
    • Highly organized and able to multi-task while maintaining a high quality of work
    • Flexible and enjoys handling a variety of tasks
    • High level of accuracy with data entry and strong computer skills
    • Able to learn new computer programs quickly
    • Strong interpersonal skills: outgoing, courteous, patient, professional, and able to get along well with variety of people
    • Strong written communication skills and proficiency in Microsoft Windows and Office applications

    Physical Requirements:

    • Physical ability to walk and/or stand on your feet throughout a normal workday
    • Physical ability to engage in repetitive motions of legs, arms, and hands, to hear, and to see
    • Allergic conditions, which would be aggravated when handling or working around animals, may be a disqualification.

    **We want to make employees aware that from time to time we euthanize animals who are sick or injured. Also, from time to time we need to end the life of a dog who has displayed aggressive tendencies and who poses a risk to public safety or to the safety of other animals.

  • 2 Days Ago

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Client Services Counselor - II
  • Health and Human Services
  • Carnelian Bay, CA FULL_TIME
  • Introduction Living in Placer County from Placer County Video Portal Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commerci...
  • 20 Days Ago

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Community Hospital Client Service Representative
  • Pet Network Humane Society
  • Incline Village, NV FULL_TIME
  • Primary Purpose: The Client Service Representative represents the Pet Network Community Hospital to the public in a friendly, professional manner, maintains a smooth and orderly flow of patients throu...
  • 3 Days Ago

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Guest Services Representative
  • Carson Nugget
  • Carson, NV FULL_TIME
  • JOB SUMMARY: Under general supervision issues Prospector's (player's) Club cards and tracks members casino gaming activity; issues and redeems coupons; sells casino merchandise; provides a superior le...
  • 22 Days Ago

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WORKFORCE SERVICES REPRESENTATIVE 1
  • State of Nevada
  • Gardnerville, NV FULL_TIME
  • State of Nevada Announces An Open Competitive Recruitment for: WORKFORCE SERVICES REPRESENTATIVE 1 - Disabled Veterans Outreach Program - Underfill for WSR 3 APPROXIMATE ANNUAL SALARY - $39,964.32 to ...
  • 22 Days Ago

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WORKFORCE SERVICES REPRESENTATIVE 4
  • State of Nevada
  • Gardnerville, NV FULL_TIME
  • State of Nevada Announces An Open Competitive Recruitment for: WORKFORCE SERVICES REPRESENTATIVE 4 APPROXIMATE ANNUAL SALARY - $51,072.48 to $75,376.80 PAY GRADE: 32 For more information on benefit an...
  • 2 Days Ago

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0 Client Services Representative (Banking), Sr. jobs found in Carson City, NV area

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Customer Relations Representative - State Farm Agent Team Member
  • Lydia Romero - State Farm Agency Intern
  • Carson City, NV
  • Job Description Job Description Benefits: Bonus based on performance Competitive salary Dental insurance Health insuranc...
  • 3/28/2024 12:00:00 AM

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Customer Service Rep
  • LoanMax Title Loans
  • Carson City, NV
  • LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrow...
  • 3/27/2024 12:00:00 AM

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Service Advisor
  • Michael Hohl Automotive Group
  • Carson City, NV
  • At Michael Hohl Automotive Group, we value our employees and we treat them like family. Each team member can take advant...
  • 3/27/2024 12:00:00 AM

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FT Customer Experience Associate - Work From Home>
  • Alma
  • Carson City, NV
  • [Customer Service / Remote] - Anywhere in U.S. / $23 per hour / May 21st Start Date / Health, dental and vision / 401k /...
  • 3/27/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • APFusion
  • Carson City, NV
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Quickl...
  • 3/27/2024 12:00:00 AM

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Client Service Representative, Collection Analyst, Client Outsource Representative
  • National Business Factors
  • Carson City, NV
  • National Business Factors, Inc. of Nevada & The NBF Group, Inc. is hiring! **Client Service Representative **Collection ...
  • 3/26/2024 12:00:00 AM

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FT Customer Experience Specialist - Work From Home>
  • RealSelf
  • Carson City, NV
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / Retirement benefits / PTO - As ...
  • 3/24/2024 12:00:00 AM

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Work From Home - Customer Support Specialist>
  • Paradigm
  • Carson City, NV
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Home office budget / 100% paid medical, dental & v...
  • 3/24/2024 12:00:00 AM

Carson City is an independent city and capital of the US state of Nevada, named after the mountain man Kit Carson. As of the 2010 census, the population was 55,274. The majority of the town's population lives in Eagle Valley, on the eastern edge of the Carson Range, a branch of the Sierra Nevada, about 30 miles (50 km) south of Reno. The town began as a stopover for California-bound emigrants, but developed into a city with the Comstock Lode, a silver strike in the mountains to the northeast. The city has served as Nevada's capital since statehood in 1864; for much of its history it was a hub ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Representative (Banking), Sr. jobs
$47,418 to $60,098
Carson City, Nevada area prices
were up 2.5% from a year ago

Client Services Representative (Banking), Sr. in Galveston, TX
As a Client Service Representative, you’ll deliver a personalized, caring experience for our clients in the financial centers and get to know them and understand their life priorities as you provide their financial services.From day one, you’ll receive training from our award-winning Academy at Bank of America, including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience.
December 02, 2019
Client Services Representative (Banking), Sr. in Orange, CA
We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better.
November 29, 2019
Client Services Representative (Banking), Sr. in Anderson, IN
We always put our clients first to meet their evolving needs.
February 12, 2020