Client Services Representative (Banking), Sr. acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking), Sr. processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking), Sr. requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking), Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Client Services Representative (Banking), Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
ABOUT NCEES
The National Council of Examiners for Engineering and Surveying (NCEES) is a national nonprofit organization dedicated to advancing professional licensure for engineers and surveyors. NCEES staff members develop and support the administration and scoring of all the national examinations used for engineering and surveying licensure in the United States. We also promote uniformity of the U.S. licensure processes through services for our member licensing boards and licensees. We are proud to promote excellence in all we do.
ABOUT OUR POSITION
As a client services representative, you will answer phone calls and chat questions and will respond to help tickets regarding exams, exam preparation materials, and NCEES activities and services.
WHAT WE ARE LOOKING FOR
You’ll need to have the following:
OUR WORK ENVIRONMENT
Named a Best Places to Work in South Carolina for a third consecutive year, NCEES offers a casual environment where we work hard and have fun together.
We are dedicated to the growth and development of our staff. This position offers a competitive salary, based on experience. We also offer a full benefits package including medical, dental, vision, disability and life insurance, a generous 401(k) plan, paid holidays, flexible paid time off (PTO), quarterly staff events, onsite gym, gym membership reimbursement, birthday and anniversary awards, wellness programs, and more.
To apply for this position, please visit the NCEES Career Center to complete the application and submit your resume.
(For direct access to the NCEES Career Center, copy and paste the following URL into your browser's address bar: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0c7b8383-a701-4be9-b8db-d80a83d39176&ccId=19000101_000001&lang=en_US)
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