Client Services Representative (Banking), Sr. acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking), Sr. processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking), Sr. requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking), Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Client Services Representative (Banking), Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
STAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan.
Join our dynamic team supporting our global streaming and Media entertainment client as a Sr IT Support Technician working at the forefront of streaming innovation! We're looking for a tech-savvy professional with over 5 years of experience in a high-energy tech environment or startup. If you have a B.A./B.S. in Computer Science or equivalent experience, particularly with macOS, Windows laptops, and Cloud SaaS Apps like Slack, Jira, GitHub, and Adobe CC, we want you!
Your expertise in Mac Imaging, MDM software (JAMF Pro), and familiarity with Jira/Freshservice will be invaluable. Plus, if you have knowledge of VPNs, home/office networks, scripting, automation, media streaming, and Google Workspace, you'll fit right in!
We're not just looking for anyone. The ideal candidate is someone who leans more towards macOS proficiency and has the specific experience we're seeking. This isn't just a Systems Admin or Engineer role; it's a hands-on support position with opportunities to work on technical projects. This hybrid role is based in the heart of West Hollywood, California, with up to 75% on-site work for on-call rotations.
You'll be instrumental in maintaining and supporting our IT systems, providing exceptional customer service, and offering advanced technical support for software, hardware, networks, servers, and telecommunications. You'll also play a key role in managing our Technical/Customer Service and Support groups. If you're passionate about providing top-notch IT support and ready for a challenging yet rewarding role, apply now and power the future of entertainment with us!
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Additional Details
The base range for this contract position is $30 - $45/per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Benefits
About Us
STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees. Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY. Check out more at ; and reach out today to explore opportunities to grow together!
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