Client Services Representative (Banking), Sr. acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking), Sr. processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking), Sr. requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking), Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Client Services Representative (Banking), Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Description
Peoria Area Veterinary Group is seeking an empathetic and customer service-focused professional to join our growing family as a Client Care Representative .
Our progressive, multi-doctor practice has served the Peoria area since 2007. At Peoria Area Veterinary Group, ourveterinary team is dedicated and well-trained, with a focus on client education to enhance the well-being of their furry family members.
Being a Client Care Representative in a veterinary office takes a special person who loves helping humans and animals alike.
You ensure our clients feel welcome, safe, and comfortable and are the first and last impression of our hospital. Our Client Care Representatives are invaluable hospital team members, and we treat them that way.
This is a full-time position (35-40 hours per week). Schedule : 4-day work week : 7 : 15am to 5 : 00pm with rotating Saturdays.
Essential Functions and Responsibilities :
Skills and Qualifications :
Benefits and Perks :
Come thrive in an environment that encourages learning and continued growth within the profession and become the bridge between pet owners and patient care!
We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients.
Last updated : 2024-04-06
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