Client Services Representative (Banking), Sr. jobs in Scranton, PA

Client Services Representative (Banking), Sr. acts as the customer's go-to banking resource to deliver in-branch services, referrals, and product information, resulting in enhanced satisfaction and broadened customer relationships. Identifies customer needs and uses current knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Client Services Representative (Banking), Sr. processes basic branch service transactions and refers customers to the right resource to facilitate other banking requests. Provides research and solutions to account issues, answers to customer inquiries, and education and training on banking self-service technology. Additionally, Client Services Representative (Banking), Sr. requires a high school diploma. Typically reports to a supervisor. The Client Services Representative (Banking), Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Client Services Representative (Banking), Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Client Services Representative
  • TEKsystems
  • Wilkes Barre, PA FULL_TIME
  • Client Services Representative

    Description:

    • Maintaining industry leading service standards by providing prompt service and one call resolution.
    • Availability and dependability to multitask between systems and job duties such as documentation, taking calls, following up on items as needed.
    • Highly focused on a total team environment to create a great culture that centers around servicing the customer and creating growth for the company.
    • Most calls will be from current clients who have questions about their policy in regards to:
      • Requested changes or updates to their accounts
      • Grow existing client relationships
      • Saving cancel requests
      • Setting up autopay
      • Timely entry of all inbound leads

    Additional Skills & Qualifications:

    • MUST have Associates Degree
    • Previous experience in customer service or any area in insurance

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    About the Company:
    TEKsystems


    About TEKsystems:

    • We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
    • The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Company Size:
    5,000 to 9,999 employees


    Industry:
    Staffing/Employment Agencies


    Founded:
    0


    Website:
    https://www.teksystems.com/en/


  • 1 Month Ago

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Banking Client Specialist
  • Mosaic Partners
  • Scranton, PA FULL_TIME
  • Top Tier Investment Banking firm looking for Bank Products Client professionals to join their growing team. This is an excellent opportunity to be responsible for connecting clients with the breadth o...
  • 23 Days Ago

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IT Client Services Technician
  • University of Scranton
  • Scranton, PA FULL_TIME
  • University of Scranton IT Client Services Technician Non-Discrimination Statement The University of Scranton embraces diversity and inclusion through its mission, Jesuit identity, strategic plans, com...
  • 2 Days Ago

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Client service representative
  • TEKsystems
  • Scranton, PA FULL_TIME
  • Attention!! Leading Insurance Provider is hiring Customer Service Professionals!! Luzerne County, PA Contract-to-hire This role offers individuals the ability to work alongside one of the top-rated In...
  • 23 Days Ago

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Retail Client Merchandising Representative - PT
  • CROSSMARK
  • Scranton, PA PART_TIME
  • Job Posting The Direct Sales Representative plays a vital role in promoting nationally distributed products for our great group of long-standing clients. This individual is responsible for strategical...
  • 15 Days Ago

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Employment Representative, Corporate Services, Human Resources (FT, Days)
  • ALLIED SERVICES
  • Clarks Summit, PA FULL_TIME
  • Reporting to the Employment Manager of Human Resources, the Employment Representative is responsible for recruiting and placing all non-clinical professional and all non-exempt personnel for all divis...
  • 14 Days Ago

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0 Client Services Representative (Banking), Sr. jobs found in Scranton, PA area

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Customer Experience Specialist
  • Azek Co.
  • Scranton, PA
  • ** Customer Experience Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001735 Showi...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative $17 hourly
  • Raymour and Flanigan
  • Scranton, PA
  • Job Description Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We beli...
  • 3/27/2024 12:00:00 AM

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Client Services Representative
  • Baker Tilly US, LLP
  • Clarks Summit, PA
  • Overview: Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-co...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • Azek Co.
  • Scranton, PA
  • ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01466 Showi...
  • 3/26/2024 12:00:00 AM

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Sales Representative Customer Service
  • Krause Agency
  • Scranton, PA
  • Job Description Job Description Globe Life Family Heritage Division has openings for a Sales Professional in the Scranto...
  • 3/26/2024 12:00:00 AM

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Customer Service Specialist
  • Collabera
  • Moosic, PA
  • Job Description Job Description Note: The position is Onsite. Position Details: Position: Customer Service Representativ...
  • 3/26/2024 12:00:00 AM

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Customer Experience Manager
  • Michaels Stores
  • Scranton, PA
  • Customer Experience Manager page is loaded **Customer Experience Manager** **Customer Experience Manager** locationsDick...
  • 3/25/2024 12:00:00 AM

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Inbound Telesales and Retention Customer Service Representative - PA or KS residents only
  • IONOS Inc.
  • Scranton, PA
  • Inbound Telesales & Retention * Scranton, PA, USA * Full Time *Full Benefits* **C** **OVID-19 UPDATE**: At IONOS, the he...
  • 3/25/2024 12:00:00 AM

Scranton is the sixth-largest city in the Commonwealth of Pennsylvania. It is the county seat and largest city of Lackawanna County in Northeastern Pennsylvania's Wyoming Valley and hosts a federal court building for the United States District Court for the Middle District of Pennsylvania. With a population of 77,291, it is the largest city in the Scranton–Wilkes-Barre–Hazleton, PA Metropolitan Statistical Area, which has a population of about 570,000. The city is conventionally divided into 7 districts: North Scranton, Southside, Westside, East Scranton (Hill Section), Central City, Minooka, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Representative (Banking), Sr. jobs
$43,666 to $55,342
Scranton, Pennsylvania area prices
were up 1.5% from a year ago

Client Services Representative (Banking), Sr. in Galveston, TX
As a Client Service Representative, you’ll deliver a personalized, caring experience for our clients in the financial centers and get to know them and understand their life priorities as you provide their financial services.From day one, you’ll receive training from our award-winning Academy at Bank of America, including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience.
December 02, 2019
Client Services Representative (Banking), Sr. in Orange, CA
We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better.
November 29, 2019
Client Services Representative (Banking), Sr. in Anderson, IN
We always put our clients first to meet their evolving needs.
February 12, 2020