Client Technologies Manager jobs in Fort Worth, TX

Client Technologies Manager improves desktop hardware and software processes and supports critical business strategies by managing the development, installation, vendor selection, maintenance and repair of desktop equipment. Leads multiple projects and oversees technical staff to ensure that client specifications are met. Being a Client Technologies Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Client Technologies Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Client Technologies Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Client Success Specialist - Now Hiring
  • InnovA Technologies LLC
  • Fort Worth, TX FULL_TIME
  • Position Summary:

    The Customer Success Specialist is responsible for reviewing clients business processes, gather detailed  client information to configure, brand, and implement InnovA solutions for our clients. This role is also responsible for conducting customer-focused technical training to ensure smooth and efficient implementation of the InnovA platform to our customers. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust through knowledgeable and transparent communication.

    Responsibilities:

    • Ensure the customers’ branding and business processes are mapped to our application and that the customers’ expectations are clear and technically feasible.
    • Ensure that all projects are delivered on-time and within scope.
    • Own a variety of customer implementation activities, including onboarding and product training.
    • Conduct role-specific, system specific and business specific training classes and workshops in both end user and train-the-trainer situations, externally and internally.
    • Conduct user acceptance and facilatate feedback from training and workshop sessions to continually improve user experience of the system.
    • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).
    • Proactively identify changes we can make to InnovA’s solutions to make our customers' jobs easier.
    • Embrace opportunities to promote and develop additional business opportunities through upselling and/or expanding InnovA solutions with customers.
    • Identifies current and future customer success requirements by establishing personal rapport with potential and actual customers and others in a position to understand specific customer requirements.
    • Provides product, service, or equipment technical and engineering information by answering questions and requests.
    • Follow up with customers to ensure their technical issues are resolved.
    • Collaborate with the sales team and assist with, or conduct product demos as necessary.
    • Determines improvements by analyzing applications, custom development, integrations, and services in customer environment and engineering or proposing potential solutions.
    • Submits orders by conferring with technical support staff and costing engineering changes.
    • Maintains user confidence and protects operations by keeping information confidential.
    • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
    • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
    • Perform other related duties as required.

    Required Education, Experience, and Skills:

    • Bachelor’s degree in computer science, IT or a related field.
    • One or more years of experience in software implementation, technical consulting or similar roles.
    • Familiarity with the auction industry is a plus.
    •  Must be a utility player and willing to wear many hats and is comfortable in a startup environment.
    • Familiarity with the software development life cycle (SDLC) and associated development projects, specifically working alongside a team of developers.
    • Experience working with workspaces and projects in TeamDynamix is a plus.
    • Experience analyzing information and data.
    • Exceptional communications skills, verbal and written.
    • Must have very good phone etiquette.
    • Strong documentation skills.
    • Must be customer-focused, work well in a team-oriented environment, and provide quality service for the business client.
    • Must pay very close attention to detail.

    Other Requirements:

    • Able to read, speak and write in English.
    • Prolonged periods sitting at a desk and working on a computer.
    • Must be able to lift 15 pounds at times.
    • Positions self to install equipment, including under desks
    • Moves throughout the building to access files.
    • Able to work under stressful conditions at times.
    • Position will require a minimum of 40 hours per week unless otherwise directed by supervisor.

     

    EO Employer

  • 10 Days Ago

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Client Manager
  • Surface Experts of North Fort Worth
  • Benbrook, TX FULL_TIME
  • Client ManagerBase Salary plus Unlimited CommissionDo you get excited about growing with a new business? Do you value autonomy and yet can thrive in accountability? At Surface Experts, we believe in a...
  • 10 Days Ago

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Project Manager - Security Systems
  • DMI Technologies
  • Fort Worth, TX FULL_TIME
  • Overview Please note that we are not accepting agency phone calls or referrals regarding vacancies with this position. Are you a person that is self-motivated and searching for a company that can give...
  • 22 Days Ago

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Construction Project Manager
  • Structural Technologies
  • Fort Worth, TX FULL_TIME
  • Description Structural Technologiesperforms work within the commercial & public, water & wastewater and the transportation construction market. As part of the Structural Group who's known as an indust...
  • 23 Days Ago

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Construction Project Manager
  • Structural Technologies
  • Fort Worth, TX FULL_TIME
  • Description Structural Technologies is the exclusive licensee of VSL post-tensioning systems in the United States. Structural Technologies is the single source for VSL products and technical support i...
  • 1 Month Ago

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Construction Project Manager- Bridge Construction
  • Structural Technologies
  • Fort Worth, TX FULL_TIME
  • Description Structural Technologiesperforms work within the commercial & public, water & wastewater and the transportation construction market. As part of the Structural Group who's known as an indust...
  • 20 Days Ago

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0 Client Technologies Manager jobs found in Fort Worth, TX area

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Customer Success Manager
  • Akorbi Workforce Solutions
  • Irving, TX
  • Job Description Job Description We are seeking a skilled Customer Success Manager (Account management and project manage...
  • 3/28/2024 12:00:00 AM

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Customer Experience Manager
  • Theragun, Inc.
  • Dallas, TX
  • **Customer Experience Manager** at Therabody Dallas, Texas **Who Were Looking For:** The Customer Experience Manager wil...
  • 3/28/2024 12:00:00 AM

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Assistant Customer Experience Manager
  • Brookshires Grocery Company.
  • Red Oak, TX
  • **Assistant Customer Experience Manager** **Location:** Red Oak, TX ****Job Summary**** Ensures front end operations and...
  • 3/28/2024 12:00:00 AM

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Customer Experience Manager
  • American Income Life AO - Jennifer Siregar
  • Dallas, TX
  • Are you ready to revolutionize your work-life balance while achieving remarkable success? Join our fully virtual and wor...
  • 3/27/2024 12:00:00 AM

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Real Estate and Customer Experience Manager
  • NAIOP SoCal
  • Dallas, TX
  • ** Real Estate and Customer Experience Manager** **Real Estate and Customer Experience Manager** By Prologis 4/14/2021 *...
  • 3/27/2024 12:00:00 AM

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Customer Success Manager - Clinical Laboratory (REMOTE - South Central states)
  • Danaher Corporation
  • Dallas, TX
  • Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than ...
  • 3/26/2024 12:00:00 AM

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Order Management - Customer Service
  • Expeditors International
  • Irving, TX
  • **Order Management - Customer Service** * 1101 Valley View Ln, Irving, TX 75061, USA * Full-time **Company Description**...
  • 3/26/2024 12:00:00 AM

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Customer Success Manager
  • Robert Half
  • Fort Worth, TX
  • As a Client Success Manager, you will be responsible for building and maintaining strong relationships with aviation cli...
  • 3/24/2024 12:00:00 AM

Fort Worth is located in North Texas, and has a generally humid subtropical climate. It is part of the Cross Timbers region; this region is a boundary between the more heavily forested eastern parts and the rolling hills and prairies of the central part. Specifically, the city is part of the Grand Prairie ecoregion within the Cross Timbers. According to the United States Census Bureau, the city has a total area of 349.2 square miles (904 km2), of which 342.2 square miles (886 km2) is land and 7.0 square miles (18 km2) is covered by water. It is a principal city in the Dallas–Fort Worth metropl...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Technologies Manager jobs
$108,656 to $157,993
Fort Worth, Texas area prices
were up 2.2% from a year ago

Client Technologies Manager in Billings, MT
The Instant Client libraries provide the necessary network connectivity, as well as basic and high end data features, to make full use of Oracle Database.
February 13, 2020
Client Technologies Manager in Columbus, MS
Reporting into our Client Technology Partner, Charlie Carroll, you will play a key role in our mission to proactively exploit technology for the benefit of our clients and for the efficiency of our business.
January 18, 2020
Client Technologies Manager in Springfield, MO
Development Manager working on maternity ultrasound software.
November 27, 2019