Client Technologies Manager jobs in Fresno, CA

Client Technologies Manager improves desktop hardware and software processes and supports critical business strategies by managing the development, installation, vendor selection, maintenance and repair of desktop equipment. Leads multiple projects and oversees technical staff to ensure that client specifications are met. Being a Client Technologies Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Client Technologies Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Client Technologies Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Telecom Client Technician
  • ViaPath Technologies
  • Fresno, CA FULL_TIME
  • Overview

    ViaPath is looking for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team. Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory. 

    Responsibilities

    • Serve as a positive Ambassador representative for ViaPath when meeting with customers and clients – clearly demonstrating “Service Excellence”
    • Responsible for overall service of ViaPath products at assigned customer sites and willing to assist the customer at all times
    • Prioritizing and planning of assigned service calls
    • Communicating updates associated with assigned service calls
    • Escalating problems when appropriate
    • Interacting in a professional manner with customers to foster positive relationships
    • Point of contact for FACILITY staff for any issues regarding customer account
    • Replacing telephony hardware and network components, basic maintenance practices
    • Pulling cable, mounting network devices, installing telephony hardware
    • Administer kiosk service and collections, clearing bill/paper jams, and deposit monies at assigned financial institutions
    • Basic troubleshooting to include defining problems, collecting data, establishing facts, and drawing valid conclusions; assisting Technical Support departments with corrective action on deployed hardware and software; developing working knowledge of all operating standards, practices, and procedures
    • Wiring troubleshooting to include tracing and repairing or replacing damaged wiring and effecting repairs on 66-Blocks or Cutoff Switches
    • Handle special projects as assigned by Field Service Manager
    • Scheduled and/or unscheduled overtime work and callouts are to be expected
    • Energize and foster an effective and impactful team environment
    • Troubleshoot video visitation session issues with guidance from ViaPath Technical Support where applicable
    • Perform basic troubleshooting of tablet functionality, applications, and Wi-Fi connectivity issues where applicable
    • Return damaged or inoperable equipment in accordance with ViaPath Return Merchandise Authorization process

    Qualifications

    • High school diploma or general education degree (GED) is required.
    • Minimum of 2-4 years of related experience.
    • Experience troubleshooting, ability to define problems, collect data, establish facts, and draw valid conclusions.
    • Proficient in Windows OS, MS Office, and other software programs that may be required
    • Proficient with Telephony and Networking, inclusive of copper, CAT 5/6, and fiber optic wiring
    • Knowledge of wiring color code and fabrication of data cabling.
    • Must be able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds with assistance.
    • Must possess a valid driver’s license. The willingness and ability to travel to various customer sites daily with the potential for overnight trips
    • The work atmosphere will be relevant with access to government agencies, jail, and prison environments, with stringent security guidelines to be maintained at-all-times
    • Ability and willingness to work the scheduled and/or unscheduled overtime work assignments and after-hours callouts.

    ViaPath, an innovation leader in correctional technology, education solutions that assist in rehabilitating inmates, and payment services solutions for government.  ViaPath leads the fields of correctional technology, education, and government payment services with visionary solutions and customized products that integrate seamlessly to deliver security, financial value, and operational efficiencies while aiding inmate rehabilitation and reducing recidivism rates. 

     

    ViaPath is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, pregnancy or pregnancy-related condition, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

  • 11 Days Ago

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Client Relationship Manager
  • Ernest Packaging Solutions
  • Fresno, CA FULL_TIME
  • Ernest Packaging Solutions is currently in search of a Client Relationship Manager (B2B outside sales) for our division located in Fresno, CA. This is a full-time position that offers a competitive ba...
  • Just Posted

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Territory Sales Manager
  • Daikin Comfort Technologies
  • Fresno, CA OTHER
  • Overview Territory Sales Manager The Opportunity Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Territory Sales Manager position for our Sales Op...
  • 11 Days Ago

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Regional Sales Manager (Municipal Market)
  • Trillium Flow Technologies
  • Fresno, CA FULL_TIME
  • Regional Sales Manager (Municipal Market) Date: Jan 20, 2024 Location: Remote, CA, US, 93706 Requisition ID #: 1755 Trillium Flow Technologies, founded on a legacy of premier products and service, pro...
  • 2 Months Ago

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Physician, Naval Health Clinic Lemoore - Ongoing
  • Platinum Business Corporation Client
  • Lemoore, CA FULL_TIME
  • Outstanding Physician Opportunities at Naval Health Clinic Lemoore, Lemoore, CA! Platinum Business Corporation has been designated by the Defense Health Agency (DHA) to provide contracted full-time Ph...
  • 2 Days Ago

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Co Manager - Garage Clothing - Fresno Fashion Fair Mall- Fresno Ca
  • Garage Clothing - Co Manager -Fresno Fashion Fair
  • Fresno, CA FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • Just Posted

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0 Client Technologies Manager jobs found in Fresno, CA area

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Building Energy Efficiency Consultant
  • Willdan
  • Fresno, CA
  • Why Join the Willdan Team We are motivated to solve some of tomorrow's biggest obstacles - especially those in energy an...
  • 3/18/2024 12:00:00 AM

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Environmental Manager I (Helm, CA)
  • The Judge Group
  • Helm, CA
  • The J.R. Simplot Company is a diverse, privately held organization, with roots firmly planted in agriculture and agricul...
  • 3/18/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Fresno, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/18/2024 12:00:00 AM

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Customer Service Associate
  • Aces Global
  • Fresno, CA
  • The consumer comes first within the hospitality industry and that is no exception at Aces Global Inc. Our Customer Servi...
  • 3/17/2024 12:00:00 AM

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Field Services Representative I Inside Sales
  • Builders FirstSource
  • Fresno, CA
  • Field Services Representative Builders FirstSource - Fresno, CA Under the direction of location management, this full-ti...
  • 3/16/2024 12:00:00 AM

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Courtesy Clerk/Grocery Bagger
  • Kroger
  • Fresno, CA
  • Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and...
  • 3/16/2024 12:00:00 AM

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Client Service Representative (Work from Home Sales)
  • Cornerstone Protection Group
  • Fresno, CA
  • We are a leading life insurance agency with a large team of over 100+ life insurance agents that need assistance with cu...
  • 3/15/2024 12:00:00 AM

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Client Service Associate
  • Fig Garden Wealth Management
  • Fresno, CA
  • Job Description Job Description JOB DESCRIPTION Cultivate and enhance new and existing relationships through active comm...
  • 3/14/2024 12:00:00 AM

Fresno (/ˈfrɛznoʊ/ FREZ-noh; Spanish for "ash tree") is a city in California, United States, and the county seat of Fresno County. It covers about 112 square miles (290 km2) in the center of the San Joaquin Valley, the southern portion of California's Central Valley. Named for the abundant ash trees lining the San Joaquin River, Fresno was founded in 1872 as a railway station of the Central Pacific Railroad before it was incorporated in 1885. The city has since become an economic hub of Fresno County and the San Joaquin Valley, with much of the surrounding areas in the Metropolitan Fresno regi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Technologies Manager jobs
$111,733 to $162,467
Fresno, California area prices
were up 2.7% from a year ago

Client Technologies Manager in Billings, MT
The Instant Client libraries provide the necessary network connectivity, as well as basic and high end data features, to make full use of Oracle Database.
February 13, 2020
Client Technologies Manager in Columbus, MS
Reporting into our Client Technology Partner, Charlie Carroll, you will play a key role in our mission to proactively exploit technology for the benefit of our clients and for the efficiency of our business.
January 18, 2020
Client Technologies Manager in Springfield, MO
Development Manager working on maternity ultrasound software.
November 27, 2019