Client Technologies Manager improves desktop hardware and software processes and supports critical business strategies by managing the development, installation, vendor selection, maintenance and repair of desktop equipment. Leads multiple projects and oversees technical staff to ensure that client specifications are met. Being a Client Technologies Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Client Technologies Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Client Technologies Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
ESSENTIAL FUNCTIONS:
· Other duties as assigned.
REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):
· Must be at least years 21 of age
· Must have knowledge in food and beverage menu development.
· Must have knowledge in all areas of banquet and event etiquette, guest relations, and service
standards.
· Ability to operate independently and with a high degree of autonomy requiring excellent time
management skills and self-motivation.
· Ability to manage and direct staff.
· Ability to handle multiple customer and operational demands with a high degree of professionalism, operating often with time sensitive deadlines.
· Hotel product and industry knowledge, i.e., staffing, operations, safety, security, structural, terminology, fire, police and health codes, hotel policies, city ordinances.
· Quantitative processing of data via office machine equipment, mathematical computations and
analytical skills necessary to accurately determine and communicate financial, forecasting and
space utilization calculations.
· Ability to successfully operate computer systems with the ability to navigate efficiently through
Word, Excel, Access, Outlook, Delphi (or in house sales system), OnQ, and Intranet and Optimum Settings (or in house CAD program).
· Ability to read, write and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence, and similar written materials.
· Possess a good conceptual understanding of electronic devices and the ability to operate such
items as copy machines, slide projectors, microphones, computers, portable radios, pagers, etc.
· Ability to complete a contract in compliance with all checklists, standards, and hotel policies.
· Interpersonal skills to provide overall guest satisfaction.
· Ability to work under pressure and deal with stressful situations during busy periods.
REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:
· Valid driver’s license required.
· Some travel required
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