Client Technologies Technician jobs in Raleigh, NC

Client Technologies Technician maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training. Being a Client Technologies Technician may require a bachelor's degree or its equivalent. Typically reports to a supervisor. To be a Client Technologies Technician typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Senior Specialist - Client Success
  • Client Success - the Association Careers
  • Durham, NC FULL_TIME
  • About the Role

    Support specific, high value customers as they transition from sales prospects to active users of Association products. You will create and ensure customer loyalty by building close, long-term client relationships and helping the client discover the positive impact of the relationship with the Association.

    You Will:

    • Be the single contact for high value clients managing multiple daily operational tasks to support the post-sale processes for these clients.
    •  Provide client communications support, such as coordinating file transfers and form uploads, sending requested product information or sales literature, and other requests.
    • Provide first level tech support for log-in issues, username and password requests, browser issues, course loading problems, or reporting issues.
    • Anticipate and quickly resolve or escalate product fulfillment issues to ensure delivery and high client satisfaction.
    •  Experience providing detailed troubleshooting and resolutions to user's delivery of all client deliverables and a high customer satisfaction level.
    •  Onboard new clients and develop a strategy for each account to promote loyalty and renewal business.
    •  Ensure complete and correct entry of client and opportunity information within CRM (Salesforce).  Enter and process orders on the same day they are received.
    • Provide regular reporting to Sales or Sales Operations Leadership.
    • Create and send client invoices promptly, including providing vendor and company information to clients. 

    You Have:

    •  Bachelor’s degree or equivalent experience.
    •  Minimum 3 years of related experience in client success, customer support or sales
    •  Prior experience working with Learning Management System.
    •  Prior experience working with Salesforce.
    •  Knowledge of adult education principles

    How We Support You:

    We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.

    We offer benefit options in and out of the workplace, including healthcare, retirement, paid time-off, parental leave, and an employee assistance program. We provide resources that support your mental health and evolve our offerings to meet your needs. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family, and your lifestyle.

    We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.

    About Us:

    At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.

    Learn more about The Association on LinkedIn and our Career Site.

    #LI-Remote #GreatPlacetoWork

    We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

    This role is not intended to be based and/or filled in NYC and therefore the salary is not published. If you are an NYC resident and wish to be considered for this opportunity, please reach out to the recruiter listed on the posting and they will be happy to provide you any further information. Additionally, we are not presently able to hire in California.

    Additional Information
  • 1 Month Ago

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Maintenance Technician
  • Plaxonic Technologies
  • Sanford, NC FULL_TIME
  • The Maintenance Technician safely operates and performs a variety of maintenance activities including corrective maintenance (CM), preventative maintenance (PM), and predictive maintenance (PdM) for v...
  • 13 Days Ago

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Maintenance Technician
  • ClientSolv Technologies
  • Oxford, NC FULL_TIME
  • Company DescriptionClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technol...
  • 1 Month Ago

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Sr. Systems Support Engineer(Mid level)| Direct Client
  • Digipulse Technologies, Inc
  • Durham, NC FULL_TIME
  • Job DetailsPlease find below role , .: Sr. Systems Support Engineer (3 years of experience)Location: Durham, NC; Westlake, TX Must have Skills: 1. Cloud Experience: Azure (mainly), AWS 2. SRE Tools: D...
  • 4 Days Ago

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Software Deployment and Hardware Technician
  • MKS2 Technologies
  • Durham, NC FULL_TIME
  • Software Deployment and Hardware Technician MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Secu...
  • 3 Days Ago

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Maintenance Technician IV
  • Spectraforce Technologies
  • Durham, NC FULL_TIME
  • Title: Maintenance Technician IV Duration: 6 months (Temp to Perm?) Schedule: 2-2-3 rotating 12-hour shifts 6:45pm - 7:00am, Nights Location: Durham?, NC Job Summary and Functions: Performs routine an...
  • 4 Days Ago

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0 Client Technologies Technician jobs found in Raleigh, NC area

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Technical Specialist
  • EGROVE SYSTEMS CORPORATION
  • Raleigh, NC
  • Job Description Job Description Job Title: Technical Specialist- Mid Level Location: Raleigh, NC 27609 Duration: 12 Mont...
  • 4/19/2024 12:00:00 AM

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Technical Specialist
  • NR Consulting
  • Raleigh, NC
  • Title: Technical Specialist Location: Raleigh, NC (Hybrid) Position Type: Contract with Possible Extension Duration: 3+ ...
  • 4/19/2024 12:00:00 AM

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Technical Specialist
  • HCL Technologies
  • Cary, NC
  • Job Description (Posting). lndependently resolve tickets within SLA Adheres to standard operating procedures / work inst...
  • 4/19/2024 12:00:00 AM

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Technical Specialist- Junior
  • V-Soft Consulting
  • Raleigh, NC
  • Technical Specialist - Junior Primary Location: Raleigh, North Carolina Local candidates only. V-Soft Consulting is curr...
  • 4/19/2024 12:00:00 AM

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Gis Technical Specialist
  • Crescens Inc.
  • Raleigh, NC
  • Job Title: GIS Technical Specialist Location: Raleigh NC Duration: 6+ months Type: Contract Job Description: The Client ...
  • 4/19/2024 12:00:00 AM

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Technical Specialist - Remote / Telecommute
  • CYNET SYSTEMS
  • Raleigh, NC
  • Job Description: Responsibilities: Develop, collect, and compile data from the business and technology teams to develop ...
  • 4/19/2024 12:00:00 AM

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Technical Specialist (HYBRID)
  • Serigor Inc.
  • Raleigh, NC
  • Job Title: Technical Specialist (HYBRID) Location: Raleigh, NC Duration: 12+ Months Job Description: The Client is seeki...
  • 4/18/2024 12:00:00 AM

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Technical Specialist
  • CYNET SYSTEMS
  • Raleigh, NC
  • Job Description: The client is seeking a Senior M365 Power Platform/SharePoint Developer for its public and internal Sha...
  • 4/17/2024 12:00:00 AM

According to the United States Census Bureau, Raleigh occupies a total area of 144.0 square miles (373.0 km2), of which 142 square miles (369 km2) is land and 0.97 square miles (2.5 km2), or 0.76%, is covered by water. The Neuse River flows through the northeast end of the city. Raleigh is located in the northeast central region of North Carolina, where the Piedmont and Atlantic Coastal Plain regions meet. This area is known as the "fall line" because it marks the elevation inland at which waterfalls begin to appear in creeks and rivers. As a result, most of Raleigh features gently rolling hil...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Technologies Technician jobs
$59,767 to $81,643
Raleigh, North Carolina area prices
were up 1.5% from a year ago

Client Technologies Technician in High Point, NC
My client in Pretoria is looking for a suitably qualified Desktop Support Technician to join their dynamic team.
December 30, 2019