Client Technologies Technician jobs in Seattle, WA

Client Technologies Technician maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training. Being a Client Technologies Technician may require a bachelor's degree or its equivalent. Typically reports to a supervisor. To be a Client Technologies Technician typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

G
Director, Client Support
  • Greenpoint Technologies
  • Bothell, WA FULL_TIME
  • Summary:
    As the Director of Client Support, you will be responsible for overseeing and enhancing the support services provided to our clients with in-service aircraft. Your role will involve developing and maintaining strong client relationships, ensuring customer satisfaction, and driving continuous improvement in our service delivery.

    Essential Duties and Responsibilities:
    • Client Relationship Management
    • Build and nurture strong relationships with clients, understanding their unique needs and challenges.
    • Act as the primary point of contact for clients regarding in-service aircraft support.
    • Service Delivery Oversight
    • Develop and implement strategies to optimize in-service aircraft support services.
    • Collaborate with internal teams to ensure the timely and effective delivery of spare parts, service orders, and other maintenance and repairs, along with other support services.
    • Team Leadership
    • Lead and inspire a high-performing client support team, providing guidance and support.
    • Foster a collaborative and customer-centric culture within the team.
    • Continuous Improvement
    • Identify opportunities for process improvements and implement best practices to enhance service efficiency.
    • Proactively address client feedback and work towards exceeding customer expectations.
    • Financial Management
    • Collaborate with the finance department to manage budgets related to in-service aircraft support.
    • Monitor and report on key financial metrics, ensuring cost-effectiveness and profitability.
    • Contract Management
    • Oversee the negotiation and management of service contracts with clients.
    • Ensure compliance with contractual agreements and work towards contract renewals.
    • Risk Management
    • Identify potential risks to client satisfaction and work proactively to mitigate issues.
    • Implement risk management strategies to ensure the smooth operation of in-service support activities.

    Competencies:
    To perform the job successfully, an individual should demonstrate the following competencies:
    • - Adaptability: - Adapts to changes in the work environment, manages competing demands, accepts constructive criticism/feedback and changes approach or method to best fit the situation.
    • - Communications: - Expresses ideas and thoughts effectively in verbal and written form, exhibits good listening and comprehension, keeps others informed and uses appropriate communication methods.
    • - Dependability: - Responds to requests for service and assistance, follows instruction and responds to management direction, takes responsibility for own actions and doing the best job possible, keeps commitments, and maintains reliable attendance.
    • - Initiative: - Sets and achieves challenging goals, demonstrates persistence, and overcomes obstacles, measures self against standard of excellence, recognizes and acts on opportunities, and takes calculated risks to accomplish goals.
    • - Teamwork: - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, and puts success of team above own interests.
    • - Work Quality: - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality.
      • Business Acumen: – Understands business implications of decisions, conducts cost-benefit analyses, displays orientation to profitability, demonstrates knowledge of market and competition, and aligns work with strategic goals.
      • Presentation Skills :- Tailors presentations to audience needs, engages and focuses attention, presents information logically and persuasively, handles difficult questions and situations, and inspires audience to action.
      • Managing People: – Provides direction and gains compliance, includes subordinates in planning, takes responsibility for subordinates’ activities, makes self available to subordinates, provides regular performance feedback, develops subordinates’ skills and encourages growth.
    Summary of Education, Experience & Certification:
    • Bachelor's degree in mechanical engineering; MBA preferred.
    • 10 years of experience engineering custom business/VIP aircraft interiors and systems.
    • 5 years of experience in client support or related roles within the aviation industry.
    • Proven track record of successfully managing client relationships and driving customer satisfaction.
    • Demonstrated experience in financial management and budget oversight.
    Employees working on programs subject to International Traffic in Arms Regulations must qualify as a US Person which is defined as a US Citizen, a Permanent Resident who does not work for a foreign company/foreign government/foreign governmental agency or organization, or a political asylee for legal compliance purposes.

    Required Knowledge, Skills & Abilities:
    • Strong leadership and team management skills.
    • Excellent communication and negotiation abilities.
    • In-depth knowledge of in-service aircraft support processes and industry regulations.
    • Ability to analyze data and make data-driven decisions.
    • Ability to travel for extended periods of time up to 6 weeks.
    Washington State Salary Range: $149,144-$205,073
  • 11 Days Ago

A
IV Technician
  • Apidel Technologies
  • Redmond, WA FULL_TIME
  • REFRESH JP(phone number removed) Safety Sensitive Role Pharmacy Technician License for WA required. A copy of License must be provided with resume 6 months of compounding experience or 1 -2 years of t...
  • 18 Days Ago

G
Test Technician
  • Gladiator Technologies
  • Snoqualmie, WA FULL_TIME
  • Posting Date: 4/2023 FLSA Status: Full-time / 1 st Shift Location: Snoqualmie, WA JOB POSTING Gladiator Technologies, Inc. is a rapidly growing designer and manufacturer of high-performance MEMS inert...
  • Just Posted

P
Senior Technician - Security
  • Paladin Technologies
  • Seattle, WA FULL_TIME
  • The Senior Technician - Security; will provide efficient and high-quality installations related to integrated security systems. This position will require a high level of project involvement, includin...
  • 10 Days Ago

N
Manufacturing Assembly Technician I
  • NanoString Technologies
  • Bothell, WA FULL_TIME
  • Our Mission is to Map the Universe of Biology.Improving the human condition is what fuels our passion for finding new ways of enabling scientific exploration. As a company, we strive to create end-to-...
  • 11 Days Ago

G
Industrial Maintenance Technician
  • Group14 Technologies
  • Woodinville, WA FULL_TIME
  • TThisTFounded to enable the coming electrification of everything, Group14 is the largest commercial manufacturer and supplier of silicon battery technology, elevating performance for every type of bat...
  • 16 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Client Technologies Technician jobs found in Seattle, WA area

R
Electronics Technician
  • RAM Mounts
  • Seattle, WA
  • Founded in 1995, National Products began supplying the world with our industry leading RAM Mounting Systems. Relied on b...
  • 3/18/2024 12:00:00 AM

M
Field Technician
  • Minol USA
  • Seattle, WA
  • Job Description Job Description ~~FIELD TECHNICIAN SUMMARY: This position is primarily responsible for handling and comp...
  • 3/16/2024 12:00:00 AM

D
A&P Technician
  • DCJET SERVICES LLC
  • Seattle, WA
  • Job Description Job Description Job Requirements: Qualified candidates eligible for the bonus will hold a valid A&P cert...
  • 3/16/2024 12:00:00 AM

T
Warehouse Technician
  • Trane Technologies
  • Seattle, WA
  • At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solut...
  • 3/16/2024 12:00:00 AM

S
Lab Technician
  • Scisco Genetics
  • Seattle, WA
  • Job Description Job Description Scisco Genetics Inc. is a leader in immunogenetics, offering DNA sequencing technology f...
  • 3/15/2024 12:00:00 AM

P
CAD Technician
  • Premier Group Recruitment
  • Seattle, WA
  • Job Description Job Description JOB – CAD Technician LOCATION - Seattle, WA TERM - Permanent SALARY: $100,000 - $170,000...
  • 3/15/2024 12:00:00 AM

A
Service Technician
  • APS Inc
  • Seattle, WA
  • Job Description Job Description We are seeking a Service Technician For Mailing Equipment to join our team! You will ins...
  • 3/14/2024 12:00:00 AM

T
Telecommunications Technician
  • TruFit Staffing, Inc.
  • Seattle, WA
  • Job Description Job Description Location: Greater Seattle Metro Area Compensation: $26 - $32 per hour, DOE We’re hiring ...
  • 3/14/2024 12:00:00 AM

Seattle (/siˈætəl/ (listen) see-AT-əl) is a seaport city on the West Coast of the United States. It is the seat of King County, Washington. With an estimated 730,000 residents as of 2018[update], Seattle is the largest city in both the state of Washington and the Pacific Northwest region of North America. According to U.S. Census data released in 2018, the Seattle metropolitan area’s population stands at 3.87 million, and ranks as the 15th largest in the United States. In July 2013, it was the fastest-growing major city in the United States and remained in the Top 5 in May 2015 with an annual...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Technologies Technician jobs
$67,518 to $92,223
Seattle, Washington area prices
were up 2.8% from a year ago

Client Technologies Technician in High Point, NC
My client in Pretoria is looking for a suitably qualified Desktop Support Technician to join their dynamic team.
December 30, 2019