Client Technologies Technician, Sr. maintains, repairs, and troubleshoots desktop hardware and software packages. Interacts with end-users to identify current computing procedures and desktop-based LAN systems software operations and makes selection recommendations accordingly. Being a Client Technologies Technician, Sr. is responsible for writing documentation to describe product corrections. Writes manual for end-users to describe installation and operating procedures. Additionally, Client Technologies Technician, Sr. requires a bachelor's degree or its equivalent. Familiar with the field's concepts, practices, and procedures. Typically reports to a manager. To be a Client Technologies Technician, Sr. typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
RT² offers the most flexible cutting-edge Retail Management Solutions that encompass sales,
inventory management, frontline employee management and engagement, payments, business
intelligence, and digital automation tools for the wireless industry. We support Fortune 500
companies, unify their customer experience, and remove pain points across multiple retail touch
points. RT² prides itself on fostering a team-oriented culture and a dynamic work environment,
where team members are set up to make meaningful contributions across the organization.
Client Support Supervisor - The Client Support Supervisor ensures a superior customer experience for all external and internal RT2 customers by assisting the Call Center Manager with performance and quality management of the Client Support Team. The Client Support Supervisor assists the Call Center Manager in directing, managing, and evaluating the team’s performance to ensure customers are receiving a high level of professional and courteous service through RT2's voice and email channels. Supervisors monitor the team’s performance and support the daily operations of the Client Support Team.
0 Client Technologies Technician, Sr. jobs found in Miami, FL area