Clinic Operations Director (Hosp. Op.) jobs in Salem, OR

Clinic Operations Director (Hosp. Op.) directs and administers day-to-day operations of a hospital's outpatient or specialty clinic. Ensures economical and efficient performance under guidance of hospital's goals, objectives, and clinical operating budget. Being a Clinic Operations Director (Hosp. Op.) coordinates with management, medical teams and community to create policies and procedures that provide high quality health care services. Typically requires a bachelor's degree. Additionally, Clinic Operations Director (Hosp. Op.) typically reports to COO. The Clinic Operations Director (Hosp. Op.) typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Clinic Operations Director (Hosp. Op.) typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Clinic Call Center Representative (Remote within Oregon)
  • Clinical Operations - The Corvallis Clinic Asbury...
  • Corvallis, OR FULL_TIME
  • Compensation: $15.92 - $20.75 per hour (depending on years of experience)

    Summary:
    The Clinic Call Center Representative is the first point of contact at the Corvallis Clinic to help find solutions to questions and various inquiries that impact patient care and our clinical staff. This position is responsible for handling incoming, outgoing, and inter-office calls in a timely and efficient manner. The primary function of this role is to identify and handle customer inquiries completely and accurately by utilizing customer service skills to optimize the opportunity of each customer contact.

    Responsibilities:
    • Will participate and maintain a culture within The Corvallis Clinic consistent with the content outlined in the Service and Behavioral Standards Caregiver Handbook. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within.
    • Take inbound calls, handles routing of calls/tasks, books appointments, and verifies patient insurance coverage. Provide excellent customer service as a representative of the Corvallis Clinic.
    • Responsible for making patients and their needs a primary focus. Ensure efficient and prompt responses to inquiries. Cultivate positive and productive patient relationships with the Corvallis Clinic.
    • Utilize system policies and procedures to try and meet patient's needs and seek information to recognize patient preferences and facilitate solutions to patient problems.
    • Communicate effectively with customers, staff, and Providers.
    • Ability to establish and maintain effective working relationships within the department and with clinical staff as required by the duties of the role
    • Contact medical office staff or provider promptly when an acutely ill patient calls in.
    • Maintain confidentiality of the Corvallis Clinic’s customers and data.
    • Use technology tools as directed and within established guidelines.
    Education, Licensure, and Experience:
    • High school diploma or equivalent required.
    • One year experience in high-volume customer service focused call center required, which includes demonstrated leadership, problem solving and organizational skills (healthcare or hospitality industries preferred).
    • Experience or training with computer applications required.
    • Experience or training with medical/insurance terminology preferred.
    • Candidates with healthcare related experience preferred
    • Experience or willingness to learn proficiency in the use of telecommunications hardware, software, and PBX platform as well as multiple IT applications
    • Eagerness to contribute to responsibilities that will impact patient care through a positive, customer service-based approach and solutions-based mindset
    Knowledge and skills:
    • Must have working knowledge of the Referral process.
    • Service Orientation - Successfully apply knowledge of various resources/models of recovery to assist and care for others.
    • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
    • Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
    • Time Management - Ability to proactively organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
    • Team Building - Ability to work, function and communicate successfully on a remote, multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
    • Social Perceptiveness - Ability to work with a diverse population of patients. Possess personal sensitivity to the needs and experiences of others.
    Physical Demands:
    While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.

    Work Environment:
    This is a 100% remote position. Successful performance will require a designated space at home conducive to a productive work environment, quiet and without distraction, ensuring HIPAA rules and patient confidentiality is secure.

    Perks and Benefits:
    • Work-life balance is a top priority at The Corvallis Clinic
    • 7 holidays 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve
    • Generous Personal Leave Accrual
    • Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA)
    • Employer contribution to HSA and HRA (when enrolled in Medical Plan)
    • Employer paid Long Term Disability (LTD), Basic Life/ADD, Employee Assistance Program (EAP)
    • Voluntary Benefits (Vision, Life Insurance and ADD, Pet Insurance, Aflac, Legal Shield)
    • Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement) and discretionary Profit Share after 2 years (w/hours requirement).
    • Pay on Demand (up to 2x per month)
    • Casual Fridays (with clinic approved attire)
    • Year-round employee engagement events and festivities
    • Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
  • 25 Days Ago

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Clinic Call Center Representative (Remote within Oregon)
  • Clinical Operations - The Corvallis Clinic Asbury Building
  • Corvallis, OR FULL_TIME
  • Compensation: $15.92 - $20.75 per hour (depending on years of experience)Summary:The Clinic Call Center Representative is the first point of contact at the Corvallis Clinic to help find solutions to q...
  • 23 Days Ago

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Healthcare Business Analyst
  • Clinical Operations - The Corvallis Clinic Aumann...
  • Corvallis, OR FULL_TIME
  • Compensation: $62,814.79 - $78,518.49 annual salary (based on years of experience): Summary: The Healthcare Business Analyst role will support the Finance and Operations departments regarding reportin...
  • 9 Days Ago

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Vaccine Specialist (CMA, LPN)
  • Clinical Operations - The Corvallis Clinic Asbury...
  • Corvallis, OR FULL_TIME
  • Position Details: Employment Status: Part-Time Position Status: In Office Schedule: W-F; 8 am - 5 pm Weekly Hours: 20 Compensation: $18.40 - $24.00 per hour (depending on experience) Summary: The Clin...
  • 14 Days Ago

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Insurance and Claims Specialist
  • Clinical Operations - The Corvallis Clinic Aumann...
  • Corvallis, OR FULL_TIME
  • Position Details: Employment Status: Full-Time Position Status: In Office Schedule: M-F 8:00 AM - 5:00 PM Weekly Hours: 40 Compensation: $17.65 - $22.05 per hour (based on years of experience): Summar...
  • 1 Day Ago

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Registered Nurse (RN Pre and Post Op)
  • The Corvallis Clinic Surgery Center
  • Corvallis, OR FULL_TIME
  • Compensation: $40.50 - $60.80 per hour (depending on years of experience)Summary: The ASC Staff Nurse: Pre-Op, Post-Op performs nursing functions according to the sequential steps of the nursing proce...
  • 1 Month Ago

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0 Clinic Operations Director (Hosp. Op.) jobs found in Salem, OR area

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Practice Manager
  • BestMed | Urgent Care | Primary Care
  • McMinnville, OR
  • The Practice Manager is responsible for the supervision of the Willamette clinic and coordination of day-to-day clinic o...
  • 4/18/2024 12:00:00 AM

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Area Director Clinical Operations
  • Gentiva Hospice
  • Salem, OR
  • Our Company: Gentiva Hospice is a member of the Gentiva family an industry leader in hospice, palliative, home health, a...
  • 4/17/2024 12:00:00 AM

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Area Director Clinical Operations
  • Gentiva Hospice
  • Lake Oswego, OR
  • Our Company: Gentiva Hospice is a member of the Gentiva family an industry leader in hospice, palliative, home health, a...
  • 4/17/2024 12:00:00 AM

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Practice Manager
  • Bestmed | Urgent Care | Primary Care
  • Mcminnville, OR
  • The Practice Manager is responsible for the supervision of the Willamette clinic and coordination of day-to-day clinic o...
  • 4/16/2024 12:00:00 AM

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Practice Manager
  • Bestmed | Urgent Care | Primary Care
  • Lebanon, OR
  • The Practice Manager is responsible for the supervision of the Lebanon Oregon clinic and coordination of day-to-day clin...
  • 4/16/2024 12:00:00 AM

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Hospitality Operations Assistant
  • The Ground
  • McMinnville, OR
  • The Hospitality Operations Assistant responsibilities include supporting the Hospitality Operations Director and General...
  • 4/15/2024 12:00:00 AM

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Practice Manager
  • BestMed | Urgent Care | Primary Care
  • Lebanon, OR
  • The Practice Manager is responsible for the supervision of the Lebanon Oregon clinic and coordination of day-to-day clin...
  • 4/14/2024 12:00:00 AM

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Area Director Clinical Operations
  • Gentiva Hospice
  • Salem, OR
  • Our Company: Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health,...
  • 3/7/2024 12:00:00 AM

Salem /ˈseɪləm/ is the capital of the U.S. state of Oregon, and the county seat of Marion County. It is located in the center of the Willamette Valley alongside the Willamette River, which runs north through the city. The river forms the boundary between Marion and Polk counties, and the city neighborhood of West Salem is in Polk County. Salem was founded in 1842, became the capital of the Oregon Territory in 1851, and was incorporated in 1857. Salem had a population of 169,798 in 2017, making it the second-largest city in the state after Portland. Salem is a little under an hour's driving dis...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Clinic Operations Director (Hosp. Op.) jobs
$140,417 to $204,466
Salem, Oregon area prices
were up 3.9% from a year ago

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