Clinic Receptionist jobs in Champaign, IL

Christie Clinic is seeking a full-time Medical Assistant/Receptionist in our Cardiology department from Monday-Friday, 8:00am-5:00pm. This positon will require travel to other clinics, including University in Champaign, Bloomington on Empire and Danville at the Riverfront, to support the Cardiology department.

Duties include performance of skills through the delivery of patient care using a systematic patient assessment. Further duties include greeting clinic patients upon arrival, assisting with the check in process, answering incoming phone calls, scheduling appointments and assisting with the checkout or rescheduling process. The receptionist will also serve as a liaison between patient and medical support staff.

TYPICAL PHYSICAL DEMANDS:

Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 75 pounds. Hearing within, or correctable to, a normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

TYPICAL WORKING CONDITIONS:

Work is performed in a clinical setting with possible exposure to communicable diseases, toxic substances, hazardous waste, bodily fluids and other waste common to a health care environment. Requirements may include working irregular hours.

JOB DUTIES: (This list may not include all of the duties assigned.)

• Prepare exam and treatment rooms with necessary instruments prior to appointment.
• Clean and restock rooms at the end of the day.
• Perform chart preparation according to department standards.
• Maintain and update patient medical record upon visit including allergies, medications, etc. and enter into the electronic medical record.
• Appropriate use of flag system per standard work in department.
• Review and respond to the electronic medical record work list per department standard work.
• Complete lab order entries and appropriately handle patient specimens (including communication to patient per department standard work), as needed.
• Assists providers with procedures/surgery, as needed.
• Assist in patient education relating to medication instructions, procedures, wound care or any other necessary information pertaining to patient care.
• Travel to satellite locations as directed by department leadership.
• Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.
• Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.
• Provide check-in process for patients per standard work
• Verify and update necessary demographic information and insurance information.
• Maintain provider schedules.
• Keep a neat and orderly work and lobby area.
• Obtain faxes and sort by provider and place in the appropriate provider’s box.
• Schedule new consultations that arrive via fax or work queue.
• Complete MOA/PSR in-baskets and work queue tasks.
• Maintain relevant office supplies for department effectiveness.
• Perform related work as required.

Experience

• Previous healthcare experience

Education

• High School or better

Licenses & Certifications

• CPR

• CMA
• CNA

Skills

• Vital sign collection
• Appointment scheduling
• Ability to speak clearly and concisely
• Ability to focus on details and accuracy
• Ability to communicate effectively
• Ability to answer high volume of calls

Behaviors

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)