Clinic Receptionist is responsible for greeting and registering patients as they enter the admitting ward of a hospital or clinic. Provides phone, clerical, and data entry support including insurance verification. Being a Clinic Receptionist directs patients, visitors, and callers to appropriate parties and answers basic questions. Requires a high school diploma. Additionally, Clinic Receptionist typically reports to a supervisor or manager. The Clinic Receptionist possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
```Job Summary:```
We are seeking a detail-oriented and organized Medical Receptionist to join our team. The Medical Receptionist will be responsible for providing excellent customer service to patients, managing medical records, scheduling appointments, and performing various administrative tasks. The ideal candidate will have strong communication skills, knowledge of medical terminology, and experience with medical scheduling systems.
```Duties:```
- Greet and check-in patients, ensuring a positive and welcoming experience
- Answer phone calls and respond to inquiries in a professional and courteous manner
- Schedule patient appointments and maintain the appointment calendar
- Verify patient insurance information and collect necessary co-pays or payments
- Maintain accurate and up-to-date medical records using electronic health record systems (Eaglesoft, Epic)
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Follow HIPAA guidelines to ensure patient privacy and confidentiality
- Collaborate with healthcare providers to ensure smooth patient flow and efficient operations
```Requirements:```
- High school diploma or equivalent
- Previous experience as a medical receptionist or in a similar administrative role preferred
- Knowledge of medical terminology and procedures
- Proficiency in using electronic health record systems (Eaglesoft, Epic)
- Strong communication skills, both verbal and written
- Excellent customer service skills with the ability to handle difficult situations with empathy and professionalism
- Ability to multitask, prioritize tasks, and work in a fast-paced environment
- Familiarity with HIPAA regulations and guidelines
Preferably Bilingual
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: 8 per week
Benefits:
Healthcare setting:
Medical specialties:
Schedule:
Ability to Relocate:
Work Location: In person
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