Clinic Receptionist jobs in New Haven, CT

The Animal Clinic of Milford is looking for a Full-Time or Part-Time customer service representative to join our team.

We are a full service veterinary hospital that has recently moved to a state of the art facility this last July. This is an amazing opportunity to join a privately owned business that encourages learning, has the highest regard for team work and understands it is a privilege to care for our client's pets.

Essential duties and responsibilities:

• Provide top-notch customer service.

• Being attentive to client and pet needs.

• Identify and work compassionately with clients in various emotional states.

• Work patiently with distressed, frustrated or disgruntled clients.

• Answer and triage phone calls from clients.

• Schedule appointments and schedule procedures.

• Check-in clients.

• Monitor client flow from check-in to discharge.

• Monitor schedule and flow.

• Managing record requests between other hospitals and specialty practices.

• Fill prescriptions.

• Discharge patients.

• Client education.

• Assist in cleaning the hospital including but not limited to: keeping reception desk area and lobby clean and sanitary, taking out the trash and recycling, laundry, cleaning floors, bathrooms, exam rooms, kitchen and kennels if needed.

• Process payment transactions.

• Maintain proper documentation in the electronic medical record called EzyVet.

Lastly, but most importantly an affection for dogs, cats, rabbits, hamsters, guinea pigs and an occasional bearded dragon!

Job Types: Full-time, Part-time

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Weekends as needed

Work setting:

• In-person

Experience:

• Veterinary experience: 2 years (Required)
• Customer service: 2 years (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person