Clinic Receptionist is responsible for greeting and registering patients as they enter the admitting ward of a hospital or clinic. Provides phone, clerical, and data entry support including insurance verification. Being a Clinic Receptionist directs patients, visitors, and callers to appropriate parties and answers basic questions. Requires a high school diploma. Additionally, Clinic Receptionist typically reports to a supervisor or manager. The Clinic Receptionist possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Responsibilities:
- Greet and welcome clients and their pets as they arrive at the veterinary clinic
- Answer phone calls and schedule appointments for veterinary services
- Collect and update client information, including medical history and contact details
- Assist veterinarians and veterinary technicians with animal handling and restraint during examinations and procedures
- Provide basic pet care instructions to clients, including feeding, grooming, and medication administration
- Maintain cleanliness and organization of the reception area and waiting room
- Process payments for services rendered and handle financial transactions accurately
Qualifications:
- Previous experience working in a veterinary clinic or animal-related field is preferred
- Strong knowledge of animal handling techniques and behavior
- Excellent customer service skills with the ability to communicate effectively with clients
- Proficient in computer skills, including data entry and appointment scheduling software
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in maintaining client records
- Knowledge of medical terminology related to veterinary medicine is a plus
Skills:
- Animal handling
- Pet grooming
- Dog handling
- Equine (horse) care experience is a plus
- Animal husbandry knowledge
- Medical collection experience (collecting samples, taking vitals)
- Veterinary terminology understanding
- Animal restraint techniques
- Basic pet care knowledge (feeding, grooming, medication administration)
- Kennel management experience
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and qualifications may be subject to change based on the needs of the veterinary clinic.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 30 – 32 per week
Benefits:
Schedule:
Work setting:
Work Location: In person
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