Clinical Administrative Coordinator jobs in Tacoma, WA

Job Summary:

This position is responsible for a variety of patient and department support activities for specific imaging modalities or specialties (for example: PET, mammography, MR, CT, fluoroscopy).  Responsibilities vary depending on the imaging modality or specialty and may include the following: supporting patients needing additional imaging, scheduling and verifying patient appointments, assisting patients with financial aid, obtaining prior authorization, gathering prior imaging and clinical documentation required for exams, and optimizing the efficiency of the specialty’s schedule and templates. This role requires significant collaboration with modality and site leadership, physicians. and technologists. The Specialty Coordinator is competent in interacting with a culturally diverse patient population and embraces diversity in general.

Pay: $19.59 - $25.67 per hour based on relevant experience, skills, and abilities.

Benefits Perks: 

• Prioritize your work / life balance - No on-call or overnight shifts!
• Medical, dental and vision benefits
• Available HSA and FSA options 
• Mental health and wellness benefits through our Employee Assistance Program (EAP) 
• Basic life insurance, and long term disability coverage 
• Robust 401K package: Automatic 3% employer contribution on day one up to 3% employer match
• Accrue up to 17 days of PTO per year for all eligible new employees
• Generous PTO rollover PTO cash out opportunities 
• 9 paid holidays
• Annual, automatic compensation growth path
• Profit sharing
• Options for Pet Insurance, Legal / ID Protection, and more

TRA Medical Imaging is a premier, physician-owned and physician-led radiology practice with a 100 year history of serving the communities of the South Puget Sound region. Centered in Tacoma, WA, TRA has a geographic presence extending from Seattle to Olympia. TRA takes pride in diversity and inclusion, a philosophy that aligns well with our Pacific Northwest values.

We are led by a progressive group of approximately 100 sub-specialized radiologists who take pride in delivering high-quality, patient-centered care while fostering a practice culture intended to feel more like a family than a corporation.

Why Choose TRA Medical Imaging

TRA is an independent, stable, and diversified practice with a broad clinical and geographic footprint. Our governance structure is transparent, democratic and equitable with an unwavering commitment to physician leadership and autonomy. As part of that promise, TRA welcomes employee participation and collaboration and is committed to providing personalized professional development opportunities.

Our commitment to culture is evidenced by our certification as a great workplace by the independent analysts at Great Place to Work and embodied by our mission statement: Trust our family to care for yours. TRA has been the respected provider of excellence in medical imaging in the South Sound since 1918. Join our team as we write the next 100 years of the TRA story.

Want to learn more about TRA’s commitment to patients, employees and our community? Visit https://www.tranow.com/about/careers/ and explore your future with us today!

Essential Job Functions:

• Schedule imaging exams, which may include advanced or specialized exams or procedures requiring a high level of coordination and collaboration with technologists and physicians

• Perform appointment verification functions to assure the accuracy of paperwork for patients’ appointments potentially including the collection of all prior imaging, clinical notes and lab results

• Verify accuracy, appropriateness, and eligibility of specialized imaging exams in cooperation with imaging technologists and radiologists

• Professionally communicate and coordinate care with referring physician offices

• Review schedules to assure the efficient set-up of templates and effective utilization of exam time

• Work the patient wait list regularly

• Accurate and timely documentation of all processes in RIS, MRS and PACS, as applicable. 

• Cross-train in and support insurance authorization functions when needed

• Act as point of contact for other departments for the given specialty

Qualifications:

Education/Work Experience

• High School Diploma or GED required.

• Three years of radiology experience in a support or clinical role preferred.

Job Knowledge/Skills

• Able to meet and support the workflow demands of a fast paced, customer service-focused environment in a clinic setting.

• Must have particular knowledge, skills and behaviors required to be successful in working within a diverse climate that respects and values differences.

• Ability to work effectively in a teamwork environment, as well as independently.

• High level of interpersonal skills to handle sensitive and confidential information, situations and documentation.

• Understanding of diagnostic imaging procedures

• High proficiency in the use of computers and information systems such as the RIS, , PACS and the scheduling module.

• Must possess excellent verbal communication skills, good organization skills and be detailed oriented.

• Must be able to read and understand imaging reports.

• Ability to demonstrate effective customer service skills.

• Communicate professionally with other medical facilities, patients, and customers.

• Ability to manage multiple tasks and carry out instructions effectively.

Physical Requirements

Work is classified as sedentary in physical requirements. Requires the ability to lift/carry 1-5 pounds frequently, occasionally 10 pounds maximum.

Mental Requirements

Work requires high attention to detail and the ability to handle mentally stressful situations. The ability to maintain high level of sensitivity towards confidential information is also required