Clinical Education Manager jobs in Dothan, AL

Why do you want to work here:

Surgical Dermatology Group (SDG) is devoted to its patients by delivering leading-edge care. We have a heart for service, a passion for our communities, and a never-ending commitment to excellence in all that we do. We have the privilege of making a global impact by providing medical services in underserved communities throughout the world. We offer comprehensive dermatology services including medical dermatology, skin cancer surgery, and cosmetic services. Our physicians are committed to lifelong learning in a quest to deliver the most leading-edge treatments and procedures available.

At Surgical Dermatology Group (SDG) we are devoted to supporting your growth with opportunities in multiple locations throughout Alabama. We are focused on helping you develop your skills.

Summary
The Office Manager is responsible for ensuring the delivery of effective quality care to patients, leading and supporting team members in daily operations, and upholding the vision and mission of the Practice.

Essential Functions

• Partnering with leadership, providers, and staff to manage overall operations including patient care, retention of employees, and the overall office workflow
• Leading the team to drive initiatives around patient care, overall office productivity, and customer satisfaction
• Drive policies and procedures that ensure the overall success of the office
• Analyze ways to reduce costs and increase revenue
• Perform evaluations of all office team members, provide consistent feedback, and empower team members to exceed expectations
• Lead the employee onboarding experience to include training and implementing new team members into the SDG culture
• Provide daily hands-on coverage for Medical Assistants and Lab techs as needed
• Analyze and implement new ways to increase efficiency and eliminate barriers that impact patient care
  

Required Education and Experience

• Minimum high school diploma
• 3 years experience as a Medical Assistant
• 2 years of experience in a management/supervisory role in a medical office
• Dermatology experience is strongly preferred

Your Skills:

• At least two years of leadership experience in a medical office
• Ability to complete patient based without supervision
• Previous experience working with EMR systems and the Microsoft Office Suite
• Ability to develop others and foster the SDG culture within your office
• Ability to problem-solve and handle patient concerns
• Experience providing exceptional customer service to patients and internal employees

We offer competitive salaries and benefits:

• Bonus incentive program
• Medical, Dental, and Vision available after 30 days of hire
• Short-term disability and life insurance, and many ancillary options.
• 401k available after 90 days of hire
• Excellent growth and advancement opportunities
• Discounts on employee services