Clinical Informatics Coordinator is responsible for the creation, implementation, and analysis of data and information systems required for patient care initiatives. Works with healthcare providers to identify useful clinical data and establish methods of collecting and storing it. Being a Clinical Informatics Coordinator performs analyses to create insights and identify patterns and areas for improvement. Communicates with providers and management to learn the organization's processes and priorities, and to provide takeaways in the most accessible and convenient way possible. Additionally, Clinical Informatics Coordinator typically requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Clinical Informatics Coordinator work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Clinical Informatics Coordinator typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
In this role you will:
Provide support for patient portal calls and incoming tickets through service now. The Clinical Informatics department is the central point of contact for all clinical application related incidents and service requests. The Clinical Informatics Helpdesk Technician is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. Clinical Informatics staff work in a dynamic, fast-paced environment which provides services over the phone, through e-mail, phone, in person and self-service.
Key Responsibilities:
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At FOI our goal is to provide our patients with world-class orthopedic care.
Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations.
What we offer:
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