Clinical Information System Specialist jobs in New York

A financial services organization in New York City is currently seeking a new Tech Support / Reporting Specialist for a promising opportunity with their growing staff.

***This is a Hybrid opportunity requiring the qualified professional to work onsite at least 3 days a week.***

Responsibilities:

The Tech Support / Reporting Specialist will:

• Provide technical advice and guidance relative to problems involving technical user issues


• Troubleshoot and restore routine technical service and equipment troubles by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures


• Provide over-the-phone and on-site assistance to users: problem identification, instruction, and resolution of problems


• Design technical solutions for modules of a project, or to resolve most problems and select appropriate work procedures or approaches to address technical challenges


• Conduct complete diagnostics of most business problems; anticipates implementation obstacles.


• Assist in of new technologies and other related tasks as needed.


• Influence and propose new technologies to meet organizational needs


• Develop and maintain Oracle Business Intelligence (BI) reports and dashboards based on business requirements and user needs


• Gather and analyze business requirements from stakeholders to design effective reporting solutions using Oracle BI tools and Microsoft Excel


• Build and manage data models and repositories to ensure accurate and efficient data retrieval for reporting purposes


• Collaborate with business users and subject matter experts to understand data structures and business logic to develop meaningful reports and visualizations


• Monitor and troubleshoot reporting issues, identify root causes, and implement necessary fixes or enhancements


• Document technical specifications, report designs, and data mappings for future reference and knowledge sharing


• Perform other duties, as needed

Qualifications:

• 2 years of Tech Support / Reporting experience


• Bachelor's Degree


• Working knowledge of Oracle


• Microsoft Office Suite proficient


• Solid problem solving and time management skills


• Great interpersonal skills


• Excellent communication skills (written and verbal)


• Strong attention to detail


• Highly organized