Clinical Nurse Specialist jobs in Bergenfield, NJ

An acute care hospital in beautiful New York is looking to add a Patient Relations Specialist to their growing team!

This 200 bed hospital is known for providing competent, innovative, and accessible emergency and acute care services to their patients. They have won countless awards for their services in diabetes care, home care services, recovery unit, trauma care, laboratory services, and much more.

The Patient Relations Specialist serves as a liaison between patients, families, visitors, and the Medical Center staff. They assist patients in understanding hospital policies, procedures, services, and obtaining solutions to problems and concerns. This position functions as the mechanism for investigating and responding to patient complaints and grievances. They guide leaders and staff in gaining awareness of patient’s perceptions of the hospital experience and implements effective strategies to improve patient perception of care and reduce complaints. This position is designed to strengthen, personalize, and enhance relationships between the patient and the organization by working closely with the hospital team to support the goal of quality and patient satisfaction.

The Patient Relations Specialist will get to enjoy all this city has to offer. Take a day to go visit the zoo or state parks. You can also go with friends and family to the museums or amusement park and grab a New York bagel afterwards. There’s something for everyone to enjoy!

The right candidate will be given a competitive salary and benefits package. This acute care hospital provides several benefits including medical plans, dental plans, PTO, tuition reimbursement, life insurance, wellness discounts, short and long-term disability, and more! Come join a growing team today!