Clinical Outcomes Director directs in-depth analysis of clinical outcomes data to develop clinical process improvement initiatives. Oversees and leads staff who gather data on performance metrics and facilitates the review of clinical program effectiveness. Being a Clinical Outcomes Director creates, defines, and implements performance metrics to review program effectiveness. Evaluates patient data to ensure that care is provided in accordance with clinical guidelines and organizational standards. Additionally, Clinical Outcomes Director identifies opportunities and provides recommendations to improve program delivery, patient outcomes, and operational efficiency. Requires a bachelor's degree in nursing or healthcare related area. May require a Registered Nurse (RN) license. Typically reports to senior management. The Clinical Outcomes Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Clinical Outcomes Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Job Description – Director of Clinical Services Department: Clinical
Direct Report to: Chief Executive Officer
PRIMARY FUNCTION:
The Director of Clinical Services is the leader of the Clinical Team who will cover and oversee the clinical department ensuring patient intake, assessments, and quality care is completed and provided throughout their stay.
SCOPE:
Under the immediate supervision of the Chief Executive Officer, The Director will be responsible for providing quality client care, clinical compliance, and successful clinical operations with all local, state, and federal regulations.
MINIMUM QUALIFICATIONS:
•Current LSW, LPC, LISW, LCAC, LMHC, LCSW, PSYD, or MD license
•Master’s degree from four-year college or university
•Minimum of five (5) years related experience and/or training, (or) Three (3) years of demonstrated leadership experience, including experience working as part of a cross-functional team.
•Working knowledge of state regulations for Department of Mental Health and addictions
•Computer proficiency, including Excel, Word, Publisher, and PowerPoint required.
•Experience managing acquisitions, preferred Completion of CPR and CPI within first 30 days of employment.
•Positive demeanor and clear understanding of professional boundaries with patients along with sound clinical judgment and decision-making skills.
•Ability to follow directives explicitly, adhere to facility policies, provide patient-driven customer service, and exercise time management skills Schedule flexibility may be REQUIRED to accommodate client admissions.
•Must hold a valid driver’s license with reliable transportation.
PRIMARY RESPONSIBILITIES:
•Implements Clinical Training & engages with local communities onsite to ensure quality care.
•Participates in the implementation of policies & procedures to ensure compliance with multi-communities’ best practices/standard.
•Responsible for establishing and maintaining quality care systems to ensure all patients receive the care as outlined in handbook.
•Drives organizational culture, strategy, and company policy and develops key relationships with Corporate team, CEO, and Clinical Staff.
•Leads the team by developing clear role expectations for all therapists, modeling effective meeting facilitation, and professional growth.
•Responsible for clinical monitoring and supervision and provide frequent clinical quality visits with clinical team.
•Monitor Survey Preparedness and assist with and monitor Plan of Corrections
•Be always available for phone calls when an event occurs.
•Provide regular formal education and orientation to the Clinical Staff and provide education as needed to Therapist and MHT’s Adheres to training and development standards set forth by Hickory, Joint Commission, and State Regulations
•Upholds familiarity with State and Federal laws and regulations.
As this is not an all-inclusive list. Other duties may be assigned as required by Patient and Facility needs.
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