Clinical Outcomes Director jobs in San Antonio, TX

SUMMARY:

The Director of Outcomes & Compliance will oversee select grant and programmatic-related compliance efforts across the organization. The Director of Outcomes & Compliance is responsible for compliance documents, compliance education, reporting and investigating compliance matters, monitoring, and auditing to identify and reduce compliance violations. This role is highly visible, working closely with the BGCSA senior leadership and development team. This position also oversees the United Way Page Turners Reading Program.

SUPERVISORY RESPONSIBILITIES:

• Data Specialist

• Page Turners Reading Specialist

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Interpret and implement grant compliance standards and ensure BGCSA.

• Responsible for monthly and quarterly contract reporting for City of San Antonio and ARPA contracts and select BGCA contracts.

• Collaborate with external auditors, to include on-site audits, and Human Resources when applicable.

• Evaluate audit findings and implement appropriate corrective actions to include identifying training needs with appropriate training interventions.

• Draft and revise BGCSA policies and procedures to include Operations Manual & Parent Handbook.

• Support managers and colleagues in implementing strategies focused on BGCSA outcomes and grant compliance standards.

• Maintain and oversee semi-annual COMET (youth tracking system) audit and identify areas of improvement.

• Develop audit procedures, practices, documents, and methods for recording and reporting quality improvement initiatives.

• Provide data and technical support to the leadership team and club sites.

• Provide oversight of Data Specialist to ensure a smooth school year and summer registration process with streamline practices and registration goal achievement.

• Stay abreast of BGCSA & BGCA standards and goals.

• Provide evaluation of manager proficiency in compliance standards.

• Oversee United Way Page Turners Reading Program and ensure program quality and successful implementation of program goals.

• Act as liaison for Boys & Girls Clubs of San Antonio United Way Successful Students Cohort.

JOB-SPECIFIC COMPETENCIES:

• Stay abreast of BGCSA compliance standards and goals.

• Provide exceptional service and leadership.

• Evaluate program performance and provide recommendations when necessary to leadership.

• Stay informed of industry issues and trends develop proactive strategies for addressing identified compliance situations. Provide information to the leadership team as to changes and updates, along with recommendations on how to proceed and implement.

LOCAL TRAVEL REQUIRED: 20%

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

• Must be able to remain stationary 90% of the time.

• The person in this position must occasionally move inside the office to access file cabinets, machinery, etc.

• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

• 
  Bachelor’s Degree in a relevant field of study or equivalent education and relevant work experience.

• 3 years’ experience leading outcomes and compliance improvement initiatives, including process improvement and development of corrective action plans and tracking.

• A minimum of 2 years of grant management and reporting

• Experience in Demonstrated expertise with compliance or regulatory process implementation, including the ability to read, analyze, and interpret regulations, guidelines, and standards.

• Demonstrated ability to efficiently and effectively manage a large volume of work, be organized and detailed, successfully multi-task and complete assignments on short notice with tight time constraints and meet deadlines; and provide responsive customer services to internal and external stakeholders at all levels.

• Demonstrate professionalism through a positive and cooperative attitude.

• Demonstrate the ability to work directly with Senior Management and all other personnel to build consensus, establish confidence, communicate effectively, and contribute to positive work culture.

• Maintain stable performance under pressure or opposition (such as approaching deadlines or job ambiguity).