Clinical Outcomes Director jobs in Springfield, MA

CSO is looking for a Program Director for our CBHC Emergency Services program in Greenfield.

Community Behavioral Health Centers (CBHCs) are responsible for providing a full range of client-centered and family-centered services and interventions for mental health, substance use disorders, and co-occurring disorders.

The Program Director will provide daily clinical and administrative leadership of the program in collaboration with the Senior Program Director.

You Will:

• Oversee the day-to-day operations of the Crisis and CCS/Respite Programs, providing assessments to clients experiencing a mental health emergency and achieving dispositions using the least restrictive services possible.
• Provide or delegate administrative and clinical supervision of clinical and counseling staff.
• Monitor staff scheduling to maintain quality services within approved budget.
• Develop pre-crisis plans for clients who are frequent users of program services. Family members, significant others and involved providers will be part of the process if the client so chooses.
• Collect, record, and distribute statistical information and generate reports as necessary.
• Maintain and follow all program specific policies and procedures for Crisis and CSU/Respite Programs.

Your Background:

• Clinical Master's Degree 3 years' experience in the evaluation and treatment of children, adolescents, adults, and families, with mental illness
• Independent licensure preferred (LICSW, LMHC, LMFT)
• Extensive knowledge of Crisis and Respite programs
• 3 years supervisory and management experience
• Experience with Utilization Review and Quality Improvement.
• Bilingual candidates are strongly encouraged to apply (English/Spanish)

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. Enjoy competitive salaries and a generous benefits package, including full coverage health and dental insurance, ample paid time off, and a 403B retirement savings plan. We also offer regular in-house training, professional development opportunities with free CEUs, and voluntary supplemental insurances at group rates. Plus, take advantage of our premier employee assistance program (EAP) and personal cell phone plan discounts. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

EOE/AA

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Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Are you licensed?

Education:

• Master's (Required)

Work Location: In person