CLINICAL OUTCOMES MANAGER jobs in Albany, NY

CLINICAL OUTCOMES MANAGER manages the collection and analysis of clinical outcomes data to develop clinical process improvement initiatives. Oversees staff who gather data on performance metrics and facilitates the review of clinical program effectiveness. Being a CLINICAL OUTCOMES MANAGER provides advanced analyses and reports on clinical outcomes data. Evaluates and summarizes patient data to ensure that care is provided in accordance with clinical guidelines and organizational standards. Additionally, CLINICAL OUTCOMES MANAGER identifies areas for improvement and assists leaders/physicians in developing strategies to improve performance. Requires a bachelor's degree in nursing or healthcare related area. May require a Registered Nurse (RN) license. Typically reports to a director. The CLINICAL OUTCOMES MANAGER typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a CLINICAL OUTCOMES MANAGER typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

Recently Added CLINICAL OUTCOMES MANAGER jobs

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Customer service representative (CSR) Bilingual Albany, NY
  • TenderHeart Health Outcomes
  • Albany, NY FULL_TIME
  • For nearly two decades, TenderHeart (formerly known as Longhorn Health Solutions) has been improving the lives of those we serve with high-quality incontinence care management. We start with each individual patient by actively listening to their concerns. Then we ask the right questions to learn more about their challenges. Finally, we develop individualized solutions to meet each patient’s specific needs.
    Through our personalized coaching and frequent patient interaction, we decrease the likelihood of adverse patient outcomes, helping patients live happier, confident and more independent lives with a higher level of patient satisfaction. Because of these better outcomes and our value-based model, managed care organizations (MCOs) realize substantial savings while also improving the health of their patients.

    Our Vision

    TenderHeart seeks to be the national leader of innovative, value-based incontinence services to the broadest possible population of patients and healthcare partners. We believe the more people we serve and the more people we help, as efficiently and effectively as possible, the result will be a stronger healthcare system as a whole.

    Our Mission

    TenderHeart is committed to delivering exceptional incontinence management through services and products that improve health outcomes and broaden access to care so more patients can live happier, confident, and independent lives.

    Our Values
    • Integrity: We are committed to honesty and trust in everything we think, say and do.
    • Compassion: We care, we listen, we respond.
    • Innovation: We create service enhancements that address healthcare challenges.
    • Equality: We respect people, value diversity, and promote inclusivity.
    Communication: We are committed to transparency and helpfulness in every interaction

    Responsibilities:

    · Receive and respond to incoming calls from patients, providers and other referral sources and gathers information to identify the organization’s ability to meet the patients’ needs, on a case-by-case basis.
    · Complete intake order forms, identify coverage and ability to provide for service requested and logs information into charting system.
    · Identify, establish, and maintain correct patient and service account information.
    · Resolve patient complaints and coordinate correction of service to ensure service completion.
    · Deescalate customer service calls and refers caller to appropriate department or person as needed.
    · Schedule deliveries, pick-ups, and accurately record file maintenances or changes in service.
    · Effectively communicate with patients of various ages and populations.
    · Accurately record every patient engagement in corresponding patient information system.
    · Maintain competency on incontinence coaching biannually.
    · Ensures compliance with Company policies and procedures.
    · Function as an individual contributor to peers, department, and overall company.
    · Must meet individual and departmental performance metrics as indicated by manager.
    · Participate in traditional and e-learning programs.
    · Collaborate effectively with other company employees, managers, and departments.
    · Perform all job functions with Company Mission, Vision, and Values in mind.
    All other duties as assigned

    Skills:
    • Computer skills — knowledge of MS Office (Word, Excel, Outlook) and web applications such as Google Sheets.
    • Strong phone contact handling skills and active listening.
    • Customer orientation and ability to adapt respond to different types of characters.
    • Excellent communication and presentation skills
    • Ability to multi-task, prioritize, and manage time effectively.
    Job Type: Full-time
    Salary: From $18.00 per hour
    Expected hours: 40 per week
    Benefits:
    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • On-the-job training
    • Paid time off
    • Vision insurance
    Experience level:
    • 1 year
    Shift:
    • Day shift
    Weekly day range:
    • Monday to Friday
    • No weekends
  • 18 Days Ago
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Nurse Manager - Psychiatric Unit
  • Clinical Management Consultants
  • Nassau, NY FULL_TIME
  • Are you ready to take your nursing leadership to the next level, making a real impact on the lives of patients in need? Join this award-winning hospital in beautiful Massachusetts as an Inpatient Psyc...
  • 19 Days Ago
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Inpatient Psychiatric Nurse Manager
  • Clinical Management Consultants
  • Albany, NY FULL_TIME
  • Are you ready to take your nursing leadership to the next level, making a real impact on the lives of patients in need? Join this award-winning hospital in beautiful Massachusetts as an Inpatient Psyc...
  • 3 Days Ago
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RN Manager of MedSurg
  • Clinical Management Consultants
  • Albany, NY FULL_TIME
  • An award winning health system in Western New York is seeking an RN Manager of Medical Surgical to join its team. This 430-bed full-service teaching hospital is nationally recognized for its outstandi...
  • 1 Month Ago
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Civil Engineer - Project Manager (Renewable Energy)
  • Project Manager (Renewable Energy) - LaBella Associates
  • Albany, NY FULL_TIME
  • We are currently seeking a qualified and motivated Civil Engineer with a passion for renewable energy to lead clients, projects, and portfolios as a Project Manager. The Project Manager will work clos...
  • 19 Days Ago
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Customer Support Representative - Front Desk Manager
  • Front Desk Manager - Fred Astaire Dance Studios
  • Albany, NY PART_TIME
  • We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helpi...
  • Just Posted
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0 CLINICAL OUTCOMES MANAGER jobs found in Albany, NY area

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RN - Neurology Office
  • Albany Medical Center
  • Albany, NY
  • Department/Unit: Community Neurology Work Shift: Day (United States of America) Salary range: $68,640 - $99,023 RN - Ful...
  • 4/26/2024 12:00:00 AM
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Dialysis Social Worker-MSW
  • Dialysis Clinic, Inc.
  • Albany, NY
  • Overview A $7,500 sign on bonus is available! Dialysis Clinic, Inc. is recruiting top talent interested in supporting ou...
  • 4/25/2024 12:00:00 AM
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RN - Pulmonary Office
  • Hiring Now!
  • Albany, NY
  • Department/Unit: HBD - Medicine Pulomonary Work Shift: Day (United States of America) Salary range: $68,640 - $99,023 Re...
  • 4/25/2024 12:00:00 AM
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Adult STAT RN
  • Hiring Now!
  • Rensselaer, NY
  • Department/Unit: Critical Care Support Services Work Shift: Night (United States of America) Hourly Range: $28.99 - $46....
  • 4/25/2024 12:00:00 AM
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Perinatal Outreach RN Regional Quality Specialist
  • Albany Medical Center
  • Rensselaer, NY
  • Department/Unit: Perinatal Outreach Ctr Work Shift: Day (United States of America) As the designated Level IV northeaste...
  • 4/25/2024 12:00:00 AM
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RN - Pulmonary Office
  • Albany Medical Center
  • Rensselaer, NY
  • Department/Unit: HBD - Medicine Pulomonary Work Shift: Day (United States of America) Salary range: $68,640 - $99,023 Re...
  • 4/25/2024 12:00:00 AM
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A
RN - Neurology Office
  • Albany Medical Center
  • Albany, NY
  • Department/Unit: Community Neurology Work Shift: Day (United States of America) Salary range: $68,640 - $99,023 RN - Ful...
  • 4/23/2024 12:00:00 AM
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Dialysis Social Worker-LMSW - $7,500 Sign On Bonus Available
  • Dialysis Clinic, Inc.
  • Albany, NY
  • Overview $7,500 Sign On Bonus Available Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonp...
  • 4/22/2024 12:00:00 AM
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About Albany, New York

Albany (/ˈɔːlbəni/ (listen) ALL-bə-nee) is the capital of the U.S. state of New York and the seat of Albany County. Albany is located on the west bank of the Hudson River approximately 10 miles (16 km) south of its confluence with the Mohawk River and approximately 135 miles (220 km) north of New York City. Albany is known for its rich history, commerce, culture, architecture, and institutions of higher education. Albany constitutes the economic and cultural core of the Capital District of New York State, which comprises the Albany–Schenectady–Troy, NY Metropolitan Statistical Area, including ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CLINICAL OUTCOMES MANAGER jobs
$125,899 to $157,757
Albany, New York area prices
were up 1.5% from a year ago
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What does a CLINICAL OUTCOMES MANAGER do?

CLINICAL OUTCOMES MANAGER in Melbourne, FL
It is designed to support the organisations who deliver these programmes as part of the National Clinical Audit and Patient Outcomes Programme (NCAPOP) to understand.
December 19, 2019
CLINICAL OUTCOMES MANAGER in Gastonia, NC
The successful candidate will work within the motivated and experienced Clinical Outcomes team, focusing on commercialising Clinical Outcomes Assessments (COAs) used across the healthcare sector.  The key responsibilities of the role are.
December 11, 2019
CLINICAL OUTCOMES MANAGER in Anderson, IN
In two minutes you'll meet private practice owners, hospital rehab therapy leaders, clinical leaders from corporate organizations, and academic researchers who are all thinking deeply about how a well-run outcomes management program benefits patients, clinicians, and business goals.
November 30, 2019
This involves staying aware of factors and policy changes impacting care facilities as well as researching the value and outcomes that SONIFI Health’s technology provides.
December 16, 2019