CLINICAL OUTCOMES MANAGER jobs in Allentown, PA

CLINICAL OUTCOMES MANAGER manages the collection and analysis of clinical outcomes data to develop clinical process improvement initiatives. Oversees staff who gather data on performance metrics and facilitates the review of clinical program effectiveness. Being a CLINICAL OUTCOMES MANAGER provides advanced analyses and reports on clinical outcomes data. Evaluates and summarizes patient data to ensure that care is provided in accordance with clinical guidelines and organizational standards. Additionally, CLINICAL OUTCOMES MANAGER identifies areas for improvement and assists leaders/physicians in developing strategies to improve performance. Requires a bachelor's degree in nursing or healthcare related area. May require a Registered Nurse (RN) license. Typically reports to a director. The CLINICAL OUTCOMES MANAGER typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a CLINICAL OUTCOMES MANAGER typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Supervisor
  • Oakland Manager LLC
  • Bethlehem, PA FULL_TIME
  • Summary

    The Retail Supervisor is responsible for creating and ensuring an exceptional customer experience for our customers. This role ensures all sales are compliant with state regulations, and that customer needs are met and consistent with individual treatment plans. In addition to sales duties, the Retail Supervisor assists in cash and inventory management, opening and closing the store, and directing, leading and coaching the retail team.

    Essential Functions and Responsibilities

    Supervisory Responsibilities

    • Inspires and motivates teams by leading by example, creating a positive atmosphere, encouraging a customer first philosophy, and promoting a global mindset

    • Spends majority of time on the retail floor overseeing staff and ensuring exceptional customer experience

    • Supports training and development of team members and consistently coaches team members on service and product knowledge

    • Promotes selling and service skills to achieve sales goals and KPIs

    • Partners with the managers on goal setting and the establishment of daily/weekly/monthly performance objectives

    • Strategically plans daily agenda to ensure adequate staffing and continually monitors breaks and floor coverage

    • Assigns and oversees daily tasks to ensure the efficiency of sales, inventory, and security functions

    • Communicates daily specials and operational updates to staff

    • Swiftly intervenes and de-escalates customer concerns and complaints

    • Holds staff accountable for handbook policies such as attendance, uniform, cash handling, and other standards

    • Ensures the store is maintained to high standards of aesthetics, merchandising, organization, and cleanliness

    • Upholds security and safety measures, and ensures compliance with all applicable regulations

    • Partners with Management on employee behavioral issues and development, may participate in delivering constructive feedback, disciplinary actions, and performance reviews

     

    • Identifies and communicates business opportunities pertaining to product assortment, operational processes, increasing sales, and team development, and participates in developing and executing action plans

    • Responsible for opening and closing the store as assigned

    • May assume specific areas of responsibility assigned and outlined by Management, such as but not limited to scheduling, time/attendance tracking, education, accounting, supply ordering, etc.

    • Performs other related duties as required.

    Sales Responsibilities

    • Ensures all customers are logged in the state mandated patient tracking system

    • Performs all sales transactions in compliance with state regulations governing the sale of cannabis products

    • Complies with all state regulations as well as Justice Cannabis Co’s operating policies, procedures and practices

    • Completes required documentation for product sales

    • Oversees front and backend dispensary operations in collaboration with Management

    • Assists Customers with product selection based on their defined treatment plan

    • Ensures all sales and transactions are entered in POS and inventory management systems

    • Complies with all safety and security protocols for dispensary staff

    • Achieves daily/weekly sales objectives by seeking opportunities to introduce new and alternative products to dispensary customers; and, educating customers on products

    • Performs assigned administrative tasks (customers/sales tracking)

    • Answers phones, returns voicemails, and takes telephone orders.

    • Fills online orders as well as ensures product menu is up to date.

    • Establishes on-going relationships with customers and completes customer profiles to assist in future sales and service

    • Maintains knowledge on new and existing products via vendor training resources and cross-training with the management and medical Team Members

    • Maintains knowledge of the cannabis industry and the effects of and uses for cannabis as a therapeutic tool for personal well-being

    • Performs other related duties as required.

    Inventory Responsibilities

    • Picks and builds orders, and products for sales orders

    • Supports with morning and evening inventory counts

    • Assists in the receipt and in-processing of incoming product deliveries

    • Supports in the physical recording of daily inventory

    • Assists in inventory cycle counts

    • Performs other related duties as required.

     

    Cash Handling

    • Follows dispensary cash handling policies for drops and deposits

    • Responsible for counting and closing daily tills and ensuring balanced counts

    • Coordinates with Management to conduct cash counts

    • Ensures cash is bundled for pickup in accordance with bank guidelines

    • Performs other related duties as required.

    Cultural Responsibilities

    • Embodies Justice Cannabis Co’s values and models our code of conduct

    • Builds strong and effective internal, external, and cross-functional relationships.

    • Is committed to helping create and maintain a fun and productive work environment

    • Actively participates in team building and cultural development

    • Values Honesty, Integrity, and Direct Communication

    • Assumes positive intent but does not operate on assumption

    Qualifications

    • Two or more years of supervisory experience preferably in a retail or hospitality environment with cash handling responsibility

    • Proven record of inspirational team leadership is preferred

    • Must be at least 21 years of age and possess a valid driver’s license or state ID

    • Must pass all required background checks, certifications, and DOH affiliation requirements

    • Professional written and verbal communication and interpersonal skills

    • Must have strong organizational skills, high attention to detail and the ability to multi-task

    Computers and Technology

    • Must be computer literate with the ability to learn operational systems (MJ Freeway, Leaflogix, Veriscan, Microsoft office, and Metrc, etc.)

    • Experience working with Outlook email and Microsoft Office suite

    Work Environment and Physical Demands

    The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 2 Months Ago

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PT Patient Care Advocate
  • Oakland Manager LLC
  • Bethlehem, PA FULL_TIME
  • We are excited to invite candidates to apply to our Bloc Dispensary in Bethlehem, PA! Our Team is seeking ambitious positive individuals who are like-minded in their commitment to cannabis, understand...
  • 10 Days Ago

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Clinical Manager
  • Kidney Care Specialists, LLC- Valley Kidney
  • Allentown, PA FULL_TIME
  • About Kidney Care Specialists Kidney Care Specialists is committed to fulfilling renal needs tailored to our patients and their families by providing excellence through compassionate and patient-cente...
  • 20 Days Ago

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Clinical Research Oncology Coordinator
  • Clinical Management Consultants
  • Allentown, PA FULL_TIME
  • Looking to make that next step in your career and dive into the field of research? A prestigious acute care facility in the Southeastern Pennsylvania area is seeking an Oncology Nurse Research Coordin...
  • 6 Days Ago

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Manager, Clinical Engineering
  • Grand View Hospital
  • Sellersville, PA FULL_TIME
  • Responsibilities The Manager, Clinical Engineering manages and supports the Biomedical Technology Management program and provides leadership and assistance in the operation and support of clinical tec...
  • 7 Days Ago

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Manager, Clinical Engineering
  • Grand View Health
  • Sellersville, PA FULL_TIME
  • Schedule: Full Time, 8am-5pm, Monday-Friday Responsibilities The Manager, Clinical Engineering manages and supports the Biomedical Technology Management program and provides leadership and assistance ...
  • 7 Days Ago

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0 CLINICAL OUTCOMES MANAGER jobs found in Allentown, PA area

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Associate Chief Nursing Officer - Unity Hospital
  • Rochester Regional Health
  • Allentown, PA
  • HOW WE CARE FOR YOU: At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits an...
  • 3/29/2024 12:00:00 AM

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Associate Chief Nursing Officer - Relocation Assistance
  • Rochester Regional Health
  • Allentown, PA
  • HOW WE CARE FOR YOU: At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits an...
  • 3/29/2024 12:00:00 AM

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Associate Chief Nursing Officer - Rochester General Hospital
  • Rochester Regional Health
  • Allentown, PA
  • HOW WE CARE FOR YOU: At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits an...
  • 3/29/2024 12:00:00 AM

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Registered Nurse Med Surg
  • Korn Ferry - Lehigh Valley Network RPO
  • Allentown, PA
  • Job Description Job Description Summary Provides professional nursing care through skillful assessment, diagnosis, outco...
  • 3/28/2024 12:00:00 AM

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Med Surg Tele Float RN Perm Position - Allentown,PA
  • RN-Staff
  • Allentown, PA
  • RNStaff is looking for USRNs looking for a permanent contract in the State of Pennsylvania. Internationall RNs looking f...
  • 3/27/2024 12:00:00 AM

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Licensed Practical Nurse (LPN/LVN)- Overnight
  • Aveanna Healthcare
  • Allentown, PA
  • Position Overview: The Licensed Practical Nurse (LPN/LVN) is responsible for providing and documenting skilled nursing c...
  • 3/26/2024 12:00:00 AM

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Registered Nurse (RN)
  • Aveanna Healthcare
  • Allentown, PA
  • Position Overview: Registered Nurse (RN) is responsible for providing and documenting skilled nursing care in accordance...
  • 3/26/2024 12:00:00 AM

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Registered Nurse (RN)- Overnight
  • Aveanna Healthcare
  • Allentown, PA
  • Position Overview: Registered Nurse (RN) is responsible for providing and documenting skilled nursing care in accordance...
  • 3/26/2024 12:00:00 AM

Allentown (Pennsylvania Dutch: Allenschteddel) is a city located in Lehigh County, Pennsylvania, United States. It is Pennsylvania's third most populous city and the 231st largest city in the United States. As of the 2010 census, the city had a total population of 118,032 and is currently the fastest growing city in all of Pennsylvania. It is the largest city in the metropolitan area known as the Lehigh Valley, which had a population of 821,623 residents as of 2010[update]. Allentown constitutes a portion of the New York City Combined Statistical Area and is the county seat of Lehigh County. ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CLINICAL OUTCOMES MANAGER jobs
$124,675 to $156,222
Allentown, Pennsylvania area prices
were up 1.5% from a year ago

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The successful candidate will work within the motivated and experienced Clinical Outcomes team, focusing on commercialising Clinical Outcomes Assessments (COAs) used across the healthcare sector.  The key responsibilities of the role are.
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In two minutes you'll meet private practice owners, hospital rehab therapy leaders, clinical leaders from corporate organizations, and academic researchers who are all thinking deeply about how a well-run outcomes management program benefits patients, clinicians, and business goals.
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