CLINICAL OUTCOMES MANAGER jobs in Los Angeles, CA

About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

City of Hope’s commitment to Diversity, Equity and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities. Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds and experiences to our work - and that our teams align with the people we serve in order to build trust and understanding. We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds and perspectives; this is reflected in our work and represented in our people.

Position Summary

Manages an assigned set of multiple research protocols to assure efficiency and regulatory compliance of the protocol. Responsible for compilation, registration and submission of data; monitors study compliance and maintains a system for effective data flow associated with research protocols. Exercises frequent independent judgment as defined in the position accountabilities.

Key Responsibilities include:

• Conducts protocol management for an assigned set of multiple research protocols.
• Maintains current and accurate protocol documentation; notifies investigators of pertinent protocol changes.
• Ensures participants are appropriately registered; maintains documentation of participant registration.
• Compiles and submits data on appropriate forms according to protocol requirements.
• Ensures protocol compliance with intense monitoring of specific study requirements; and schedules protocol related activities.
• Plays active role in recruitment of participants to study.
• Assists in training and mentoring new clinical research staff members.
• Performs protocol specific clinical duties as required per the research study.
• Performs data management and data analyses, as required by the research study.
• Establishes and maintains interpersonal relationships with participants, visitors and other hospital personnel, while assuring confidentiality of participant information.
• Collects and delivers specimens for analysis, using appropriate or specified equipment for collecting and handling specimens; ensures proper labeling and obtains pertinent clinical and protocol information on request forms; develops and maintains knowledge of various aspects of processing specimens, paying particular attention to safety practices.
• Identifies and communicates important protocol and data management issues or problem areas to supervisor.
• Works on special data management projects as assigned.
• Maintains professional growth and development through seminars, workshops, and professional affiliations to maintain certification/licensure, and/or keep abreast of latest trends in field of expertise.
• Ensures work environment is organized and functions efficiently.
• Attends and participates in meetings as required.
• Is able to function independently with no quality control audits beside one yearly audit.

Basic education, experience and skills required for consideration:

• Associate's Degree
• Experience may substitute for minimum education requirements
• Read, identify and extract pertinent data from medical record
• Ability to read, write and comprehend medical terminology
• Medical Terminology
• Medical Record, Health Information Systems, or related health field

Preferred education experience and skills:

• Bachelor’s Degree

Additional Information:

As a condition of employment, City of Hope requires staff to comply with all state and federal vaccination mandates.

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.