CLINICAL OUTCOMES MANAGER manages the collection and analysis of clinical outcomes data to develop clinical process improvement initiatives. Oversees staff who gather data on performance metrics and facilitates the review of clinical program effectiveness. Being a CLINICAL OUTCOMES MANAGER provides advanced analyses and reports on clinical outcomes data. Evaluates and summarizes patient data to ensure that care is provided in accordance with clinical guidelines and organizational standards. Additionally, CLINICAL OUTCOMES MANAGER identifies areas for improvement and assists leaders/physicians in developing strategies to improve performance. Requires a bachelor's degree in nursing or healthcare related area. May require a Registered Nurse (RN) license. Typically reports to a director. The CLINICAL OUTCOMES MANAGER typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a CLINICAL OUTCOMES MANAGER typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Title: QP or AP casemangement
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(c) The population served shall be children or adolescents and adults who have a primary diagnosis of mental illness, emotional disturbance or substance-related disorders; and may also have co-occurring disorders including developmental disabilities.
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(e) Services shall be designed to:
(1) Include individualized supervision and structure of daily living;
(2) Minimize the occurrence of behaviors related to functional deficits;
(3) Ensure safety and deescalate out of control behaviors including frequent crisis management
(4) Assist the consumer t in the acquisition of adaptive functioning in self-control, communication, social and recreational skills; and
(5) Support the consumer in gaining the skills needed to step-down to a less intensive treatment setting.
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Job Description & Responsibilities:
1. Interpersonal sensitivity (objective awareness of others, tactful interaction, ease in establishing limits).
2. Reliable, Flexible with the ability to work in a highly demanding, stressful environment.
3. Cooperates successfully as a member of a team.
4. Communicates effectively with others, including giving and receiving feedback on the quality of services.
5. Meet any specific content area requirements.
6. Ability to maintain confidentiality.
7. Demonstrated capability to interface and maintain effective relationships with staff, consultants, and regulatory/funding representatives in a team-oriented environment.
8. Capacity to assume responsibility for own professional development.
9. Detail oriented, logical, and methodological approach to problem solving.
10. Proficiency using word-processing system.
Responsibilities/ Essential Job Functions:
Interact With Clients:
Assist/monitor/teach individuals with preparation there goals encourage such good personal hygiene, and behavior appropriate in the home.
Assist Director in the assessment of each individuals(s) abilities, interests and need areas toward independent living. Assist Director in the development of each PCP. Staff behavior and interaction with individuals shall be directed towards the attainment of goals set forth within each PCP.
Assist/monitor/teach individuals(s) in budgeting skills.
Work with individuals face to face of individuals to reinforce new skills initially introduced by the PCP.
Assist/monitor/teach individuals engaging .
Assist/monitor/teach individuals as needed in the home
Assist with critical daily activities such as daily living transition times .
Handle emergency situations appropriately, (according to agency and DHSR policies). Utilize crisis interventions when necessary.
Teach and be supportive of basic nutrition.
Encourage relationship building skills, community integration; assist individuals in joining community organizations of their choice.
Teach problem solving skills/resolving conflicts.
Monitor individuals self management skills (in health and behavior management).
Teach/monitor individuals basic first aid, fire safety, emergency skills and sex education, and/or assist individual in locating a class (community resource) in the above stated items.
Provide opportunities for individuals to have choices, make decisions in daily living and their future goals (i.e. assist individual in day to day decisions).
Implement OSHA regulations.
Assist in creating natural supports for individuals.
Assist individuals in building their self-esteem.
Encourage empowerment.
Follow individual treatment plans consistently.
Report any consumer (individual) abuse (physical, emotional, sexual) or act of omission to the NC Governor Advocacy for Persons with Disabilities.
Be available to meet with repair person(s) and inspectors.
Utilize appropriate language, interactions and positive reinforcement.
Model positive behavior.
Implement age appropriate activities that support the agency standards.
Implement and model family style eating during meal times.
Continuously monitor clients to ensure safety at all times, and report abuse and neglect.
Perform other duties as assigned.
Documentation:
Perform daily record keeping (i.e. data collection, daily logs). Exchange information with next shift and/or with support staff.
Complete all necessary paperwork
Maintain accurate and up to date progress notes
Assist in completing required documentation
Administration:
Work closely with Site Director, Education Coordinators and other specialists.
Actively participate in meetings which may include management, teaching team, center, committee, parent, parent policy, family reviews, city/state, agency, and board meetings.
Attend and actively participate in all PCP meetings as needed.
Participate in team meetings.
Communicate and share ideas and concerns with Site Director and other management team members.
Participate in agency committee meetings i.e. health advisory, advocacy, etc.
Participate in staff In-Services (weekly staff meetings via zoom or in-person)
You must have a bachelors Supervision shall be provided by a qualified professional or associate professional with the population served. The supervisor and the employee shall develop an individualized supervision plan upon hiring. The parties shall review the plan annually.
Must have valid state issued ID and/or drivers license and clear driving record; must have legal status in the U.S.
CPR/FA, NCI motivation interviewMing is helpful, however for candidates serious about being a part of our team, training will be given to you upon hire.
Work Remotely
Job Types: Full-time, Contract, Temporary
Pay: $18.00 - $30.00 per hour
Schedule:
Work setting:
Education:
License/Certification:
Work Location: Hybrid remote in Salisbury, NC 28144
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