Clinical Research Coordinator jobs in Casper, WY

What you'll be doing

• Perform routine work in accordance with established procedures and guidelines by acquiring core knowledge required for the role.
• Document all referrals, invoices, and status calls accurately in administration system as measured through observations / audits.
• Manage assigned caseload effectively to meet or exceed departmental productivity, quality, and time service standards.
• Meet or exceed all telephone service commitments and replies to all customer service inquiries / voicemails in accordance with department time service standards.
• Complete all rush record requests same day in accordance with department time service standards.
• Resolve customer or client escalations with support from management as needed.
• Support and promote change management and departmental / enterprise initiatives within assigned area(s) of responsibility.
• Carry out duties in compliance with all state and federal regulations and guidelines.
• Comply with all company and site policies and procedures.
• Make a positive contribution as demonstrated by offering suggestions for improvement and learning new skills, procedures, and processes.
• Remain current in profession and industry trends.
• Perform other duties as assigned and work overtime as needed.

What we’re looking for

Must haves

High School diploma or GED

Nice to haves

• Associates Degree or additional training certificates
• Experience with Microsoft Outlook, Excel, Word, PowerPoint

What’s it like to work here? At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives.

Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What’s in it for YOU :

A clearly defined career framework to help you successfully manage your career

Leadership development and virtual training opportunities

PTO / parental leave

Tuition assistance program

A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

Effective productivity / technology tools and training

Pay Range : $; Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role.

The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual.

Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

Last updated : 2024-03-24