Clinical Services Director - Home Care jobs in Fayetteville, AR

Primary Purpose of this Position

The primary purpose of this position is to plan, organize, develop and direct the overall operation of the environmental services department to assure that the facility is maintained in a clean, safe and comfortable manner.

Duties and Responsibilities

Administrative Functions

• Plan, develop, organize, implement, evaluate and direct the housekeeping department, its programs and activities.
• Assume the administrative authority, responsibility and accountability of directing the housekeeping department.
• Coordinate housekeeping services and activities with other related departments (i.e., dietary, nursing, activities, etc.).
• Delegate a responsible staff member to act on your behalf when you are absent from the facility.
• Develop and maintain written housekeeping policies and procedures.
• Develop and maintain written job descriptions and performance evaluations for each level of housekeeping personnel in accordance with pertinent laws and regulations.
• Inspect storage rooms, utility/janitorial closets, etc., for upkeep and supply control.
• Ensure that a stock level of housekeeping supplies, disinfectants, equipment, etc., is maintained to provide a clean, safe and comfortable environment.
• Interpret the department’s policies and procedures to employees, residents, visitors, government agencies, etc.
• Provide reports/recommendations to the Administrator as necessary/required concerning the operation of the housekeeping department.
• Participate in facility surveys (inspections) made by authorized government agencies as necessary or as directed.
• Perform administrative duties such as completing necessary forms, reports, evaluations, studies, etc.
• Assist the Infection Preventionist and/or committee in identifying, evaluating and classifying routine and job-related functions to ensure that housekeeping tasks involving potential exposure to blood/body fluids are properly identified and recorded.
• Assist the housekeeping staff in the development and use of departmental policies, procedures, equipment, supplies, etc.

Duties and Responsibilities

• Review and develop a plan of correction for housekeeping deficiencies noted during survey inspections and provide a written copy of such to the Administrator.
• Review the department’s policies and procedures manuals, job descriptions, etc., at least annually for revisions and make recommendations to the Administrator.
• Submit accident/incident reports to the business office within twenty-four (24) hours after the occurrence of the accident/incident.

Committee Functions

• Serve on various committees of the facility (i.e., infection prevention and control, safety, quality assurance and performance improvement (QAPI), etc.) and provide written/oral reports of the housekeeping services and activities as required by the committee’s guidelines or direction.
• Evaluate and implement recommendations from established committees (i.e., infection prevention and control, safety, QAPI, etc.).

Personnel Functions

• Assign a sufficient number of housekeeping personnel for each shift.
• Assist in the recruitment and selection of housekeeping personnel.
• Attend department and staff meetings as directed or called.
• Conduct departmental performance evaluations in accordance with the facility’s policies and procedures.
• Counsel/discipline housekeeping personnel as requested or as necessary.
• Delegate administrative authority, responsibility and accountability to other housekeeping personnel as deemed necessary to perform their assigned duties (i.e., Assistant Administrator, supervisors ,etc.).
• Determine departmental staffing requirements necessary to meet the housekeeping department’s needs.
• Ensure that appropriate identification documents are presented prior to employment and that such records are maintained in the employee’s personnel record.
• Terminate the employment of personnel when necessary and document and coordinate such actions with the Director of Human Resources and/or the Administrator.
• Meet with housekeeping personnel on a regularly scheduled basis and solicit advice from interdepartmental supervisors concerning the operation of the housekeeping department; assist in identifying and correcting problem areas and/or improving services.
• Monitor absenteeism to ensure that an adequate number of housekeeping personnel are on duty at all times.
• Provide complaint/grievance reports to the Administrator as required or necessary.
• Recommend to the Administrator and/or the Director of Human Resources the number and level of housekeeping personnel to be employed.

Duties and Responsibilities

• Monitor competency of housekeeping personnel and make necessary training adjustments/corrections.
• Review complaints and grievances made or filed by department personnel.
• Schedule and announce departmental meeting times, dates, places, etc.
• Schedule department work hours (including vacation and holiday schedules), personnel, work assignments, cleaning schedules, etc., to expedite work.

Staff Development Functions

• Assume the responsibility for maintaining professional competence through participation in programs of continuing education (i.e., housekeeping seminars, training programs, etc.).
• Develop and participate in the planning, conducting, scheduling, etc., of in-service training classes, on-the-job training and orientation programs for housekeeping personnel.
• Ensure that all housekeeping personnel attend and participate in annual mandatory in-service training programs as scheduled (e.g., Occupational Safety and Health Administration (OSHA), tuberculosis (TB), Health Insurance Portability and Accountability Act (HIPAA), abuse prevention, safety, lifting, etc.).

Safety and Sanitation Functions

• Assist the Director of Maintenance in developing and implementing waste disposal policies and procedures for the housekeeping department.
• Develop, maintain and implement infection prevention and control policies and procedures to assure that a safe and sanitary environment is maintained at all times.
• Ensure that all housekeeping personnel are trained to use labels and safety data sheets (SDSs)to recognize hazards and to follow appropriate protective measures.
• Ensure that all personnel wear and/or use safety equipment and supplies (e.g., back brace, mechanical lifts, etc.) when lifting or moving heavy objects.
• Ensure that housekeeping personnel follow established facility policies governing the use/disposal of personal protective equipment (PPE) and disposal of infectious waste.
• Ensure that housekeeping personnel follow established safety regulations in the use of equipment and supplies at all times.
• Ensure that housekeeping policies and procedures identify appropriate safety precautions and equipment to use when performing tasks that could result in bodily injury.

Equipment and Supply Functions

• Ensure that appropriate PPE used in the handling of infectious materials is available and easily accessible to housekeeping personnel.
• Ensure that cleaning supplies used by the facility for disinfection and decontamination purposes are United States Environmental Protection Agency (US EPA)approved.

Duties and Responsibilities

• Ensure that equipment contaminated with blood or other infectious waste is properly labeled/tagged before being sent for repair or decontamination.
• Monitor housekeeping procedures to ensure that supplies are used in an efficient manner to avoid waste.
• Place orders for equipment and supplies as necessary or as required.
• Recommend to the Administrator the equipment and supply needs of the department.

Budget and Planning Functions

• Assist in preparing and planning the housekeeping department’s budget and submit to the Administrator for review, recommendations and approval.
• Maintain current written records of department expenditures and assure that adequate financial records and cost reports are submitted to the Administrator upon request or as necessary.

Miscellaneous Functions

• Ensure that all departmental employees follow established departmental policies and procedures.
• Make weekly inspections of all housekeeping functions to assure that quality control measures are continually maintained.

Working Conditions

• Works in office areas and throughout the housekeeping services areas (i.e., resident rooms, therapy rooms, dietary, etc.).
• Moves intermittently during working hours.
• Is subject to frequent interruptions.
• Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.
• Is subject to hostile and emotionally upset residents, family members, personnel and visitors.
• Communicates with housekeeping personnel and other department directors.
• Works beyond normal working hours and on weekends and holidays when necessary as well as in other positions as needed.
• Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
• Attends and participates in continuing education programs.
• Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.
• Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses.
• May be subject to the handling of and exposure to hazardous chemicals.
• Maintains a liaison with other department supervisors to adequately plan for housekeeping services/activities.

Education

Must possess, as a minimum, a high school diploma or its equivalent.

Experience

• Must have, as a minimum, three (3) year(s)experience in a supervisory capacity in a hospital or other related medical facility.
• Training in environmental control practices and procedures preferred but not required.

Specific Requirements

• Must be able to read, write, speak and understand the English language.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
• Must be knowledgeable of housekeeping practices and procedures as well as the laws, regulations and guidelines governing housekeeping functions in the nursing care facility.
• Must possess leadership ability and willingness to work harmoniously with and supervise other personnel.
• Must have the ability to plan, organize, develop, implement and interpret the programs, goals, objectives, policies, procedures, etc., of the housekeeping department.
• Must maintain the care and use of supplies, equipment, etc., the appearance of housekeeping areas and must perform regular inspections of resident rooms/units for sanitation, order, safety and proper performance of assigned duties.
• Must have patience, tact, a cheerful disposition and enthusiasm as well as be willing to handle residents based on whatever maturity level at which they are currently functioning.
• Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing housekeeping practices.
• Must have the ability to relate information concerning a resident’s condition.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.

Physical and Sensory Requirements (with or without the aid of mechanical devices)

• Must be able to move intermittently throughout the workday.
• Must be able to speak and write the English language in an understandable manner.
• Must be able to cope with the mental and emotional stress of the position.
• Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.
• Must function independently and have flexibility, personal integrity and the ability to work effectively with the residents, personnel and support agencies.
• Must meet the general health requirements set forth by the policies of this facility which include a medical and physical examination.
• Must be able to relate to and work with ill, disabled, elderly, emotionally upset and, at times, hostile people within the facility.
• Must be able to push, pull, move and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move and/or carry such weight a minimum distance of 50 feet.
• May be necessary to assist in the evacuation of residents during emergency situations.

Job Position Analysis Information

(1) Risk Exposure to Blood/Body Fluids Column:

A check mark entered into this column indicates the risk potential of your exposure to blood or body fluids. Established procedures identify the appropriate personal protective equipment (PPE) that you should use when performing this task.

(2) Essential Functions Column:

A check mark entered into this column indicates that you may be required to perform this task.

(3) Safety Factors Column:

RM = Repetitive Motion:

A “RM” in this column indicates that it will be necessary for you to perform some functions of this task repeatedly. When such tasks are not performed properly injury can result. Established procedures identify the precautions and/or equipment that should be used.

WL = Minimum Weight Lifting Requirement:

A “WL” in this column indicates that it will be necessary for you to perform functions of this task that require some lifting, moving, pushing or pulling. When such tasks are not performed properly injury can result. Established procedures identify the precautions and/or equipment that should be used when performing this task. Minimumweight lifting requirements that you must perform are located in the “Physical and Sensory Requirements” section of this job description.

SB = Prolonged Sitting, Standing and Bending:

A “SB” in this column indicates that some functions of this task require you to sit, stand or bend for an extended period of time. When such tasks are not performed properly injury can result. Established procedures identify the precautions and/or equipment that should be used when performing this task.