Cloud Systems Architect is responsible for the design and management of an organization's cloud systems, applications, policies, and strategy. Evaluates and identifies the best cloud solutions for the organization. Being a Cloud Systems Architect develops and modifies scalable architecture to support applications and infrastructure-as-a-service (IAAS) and platform-as-a-service (PAAS) platforms. Ensures the security and compliance of cloud environments, including data protection and privacy. Additionally, Cloud Systems Architect monitors and analyzes cloud infrastructure performance to identify and resolve issues proactively. Collaborates with cross-functional teams to optimize cloud-based environments for performance, scalability, and cost-effectiveness. Designs controls and processes that utilize available audit tools. Maintains up-to-date and extensive knowledge of cloud products and technology. Typically requires a bachelor's degree. Typically reports to a manager. The Cloud Systems Architect works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. To be a Cloud Systems Architect typically requires 10+ years of related experience. (Copyright 2024 Salary.com)
Provides support for implementation, troubleshooting and maintenance of cloud services hosted in multiple cloud environments. Provides Tier I/II and Tier 3 resolution of customer capacity requests. Provides support for the escalation and communication of status to management and customers. Provide connectivity and utilization support to cloud services managed cloud environment customers. Provide customer support through chat, email and capacity request ticketing.
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