Collections Representative jobs in Anderson, IN

Description

All Collins Mobile employees must live in one the following states to be eligible for remote work:

• Indiana
• Michigan
• Ohio
• Kentucky
• Minnesota

Job Summary

Our Remote Wireless Sales Representative is a customer service and inbound sales focused role. The Remote Wireless Sales Representative is responsible for answering inbound sales calls in a friendly and urgent manner. You will work with customers to complete sales, assist with questions, and work with your team to meet your goals. In this role, you'll earn not only an hourly rate, but also an extremely competitive uncapped commission; what you earn, you get.

Job Functions

Answer Inbound Calls

Troubleshoot problems and complaints

Respond promptly to emails/messages from customers

Accurately note customer accounts

Process Orders, Forms, and Applications

Upsell Products and/or services when appropriate

Willingness to listen and deescalate situations when needed

Complete ongoing training for product and service updates as needed

Other duties as assigned

Skills, Qualifications, and Requirements

Bilingual/Spanish Speaking encouraged to apply

Access to Telephone and High Speed Internet (if remote)

Access to stable Internet

Ability to Travel to Corporate Office for initial training

Customer service experience

Strong Computer Skills

Excellent Communication Skills, both spoken and written

Strong time management skills

Adaptability and flexibility

Problem Solving

Ability to build relationships with callers

Excellent Organizational Skills

Positive Attitude

Punctual and Dependable

High School Diploma or Equivalent

Benefits

Health, Dental and Vision insurance

Uncapped Commission

Life insurance at no cost to you

Paid time off

401K option after 6 months of employment

Pay will be based on experience

Work Environment

This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization. The responsibilities of this role may change at any time with or without notice.

Qualifications