Collections Representative jobs in Dothan, AL

Position Overview

Do you want to work with a terrific team doing great things and having fun together? Are you outgoing and customer-focused?

A problem solver? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Answer phones
• Become a billing expert
• Learn the claims process and help guide customers through their claims.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

As an Agent Team Member, you will receive...

• Salary
• Paid time off (vacation and personal / sick days)
• Valuable experience
• Growth potential / Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Problem solver
• Dedicated to customer service
• Ability to work in a team environment

Last updated : 2024-04-03