Collections Representative jobs in Erie, PA

Under the direction of the Accounting Manager, or designee, the Cash Application and Collections Analyst will process accounts receivables and remittances while building strategic relationships with customers, identify, and resolve billing issues, reconcile accounts, and drive monthly collection targets.

Essential Job Functions:

Align with our company culture, mission, values, philosophy, and policies and procedures by exemplifying our C.L.E.A.R Principles.

• Curiosity- look for a better way as a solutions-oriented problem solver.
• Leadership- take ownership and be the catalyst of change.
• Enthusiasm- be motivated and passionate about your work.
• Accountability- deliver on commitments and act with integrity.
• Respect- be present, listen and engage with inclusive open, honest, and direct communication.

Duties and Responsibilities:

• Process and reconcile account receivables and remittances.
• Monitor accounts receivable metrics, ensuring receivables are correctly processed in a timely manner.
• Assist in any collection efforts to ensure cash collections goals are met and exceeded.
• Communicate and collaborate with internal and external customers regarding invoices, payments and agreement terms and provide exemplary customer service through effective communications.
• Review current accounts receivable processes and communicate with stakeholders on how the processes can be improved.
• Minimize bad debt write-offs by achieving critical collection and aging objectives as assigned.
• Addresses and corrects any discrepancies in accounts or billings.
• Provides accurate reports and analysis/metrics for past due customers
• Coordinate meetings with customers/TL team members to ensure minimal amount of past due.
• Perform ad hoc requests.
• Position requires compliance with the Technology Control Plan and the Federal Export Control Policy established for the Corporation.

REQUIREMENTS

• Associate’s or bachelor’s degree in accounting, or related field, is preferred. Equivalent experience will be considered in lieu of a degree.
• 2 years of experience.
• Strong Excel and reporting skills required.
• Excellent people skills and attention to detail.
• Proven ability to meet quick deadlines.
• Strong analytical and critical thinking skills.
• Understanding of policies and procedures used in accounts receivable and billing.
• Proficient with Microsoft Office Suite.

ADDITIONAL INFORMATION

Truck-Lite Co., LLC is an Equal Opportunity Employer M/F/Vets/Disabled, committed to a culturally diverse workforce. If you need reasonable accommodation in the application or hiring process due to a disability or sincerely held religious belief, please notify Human Resources at Truck-Lite Co., LLC

Due to International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR) requirements, all candidates must be presently classified as a “US Person" which includes United States citizen; a permanent legal resident (green card holder); or a protected individual (refugee/asylum status).