Collections Representative jobs in Poughkeepsie, NY

A
Customer Accounts Representative (Collections)
  • Aaron's
  • Kingston, NY FULL_TIME
  • The base pay for this role is $16.25 to $17. This position is also eligible for incentive pay based on performance.

    We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.

    This is a non-exempt role, paid an hourly wage. The average pay reflected includes base wages for average hours scheduled and average incentive compensation for this role over a twelve month time period. All average pay/compensation amounts are estimates and are not guarantees of any specific hourly wage or incentive compensation amount, nor of future performance.

    Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

    Skills for Success
    Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

    The Work

    • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
    • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
    • Sell customers on the benefits of timely lease agreement renewal payments
    • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
    • Assist with merchandise returns and guest deliveries as directed by management
    • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
    • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
    • Load, secure and protect product in company vehicle
    • Safely operate company vehicle
    • Assist the Sales Team as needed
    • Any reasonable duties requested by management

    Requirements

    • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
    • Must meet DOT requirements to obtain certification in required states (United States)
    • Ability to work schedule of hours varying from 8 am to 9 pm
    • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
    • Two years of retail/customer service experience preferred
    • High School diploma or equivalent preferred
    • Excellent interpersonal and communication skills
    • High energy with the ability to effectively perform all functions of the store and multitasking effectively
    • Proper telephone etiquette
    • Uphold the Aaron’s Brand and protect company assets
    • Maintain a professional appearance
    • Proficient computer skills

    Aaron’s Total Rewards
    Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:

    • Sundays off
    • Employee assistance program
    • Employee purchase program with exclusive discounts
    • Physical and financial well-being programs
    • Tuition reimbursement
    • Employee Business Resource Groups
    • 401(k) plan with contribution matching
    • Paid time off, including vacation days, sick days, and holidays
    • Life and disability insurance
    • Medical, dental and vision insurance
    • Paid paternal leave
    • Stock purchase plans
    • Pay on Demand

    **Benefits vary based on full- and part-time employment status.

    About Aaron’s
    At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

    Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.
    Aaron’s is an Equal Opportunity Employer.

    #LI-Onsite
    #Indeed-Full-Time

    Job Type: Full-time

    Pay: $16.25 - $17.00 per hour

    Expected hours: 40 per week

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Referral program
    • Vision insurance

    Weekly day range:

    • Monday to Friday
    • Weekends as needed

    Application Question(s):

    • Are you at least 21 years old?

    License/Certification:

    • Driver's License (Preferred)

    Work Location: In person

  • 16 Days Ago

T
Collections Specialist
  • TEG Federal Credit Union
  • Poughkeepsie, NY FULL_TIME
  • At TEG Federal Credit Union, we pride ourselves on being more than just a financial institution; we are a caring team dedicated to each other and our community. We are seeking a motivated and detail-o...
  • 13 Days Ago

V
Collections & Discovery Coordinator-C
  • Vassar College
  • Poughkeepsie, NY FULL_TIME
  • Vassar College Collections & Discovery Coordinator-C Department: Collections and Discovery Duration of Position: Full year / Full time Work Schedule: Employee Type: Staff Posting Date: 04/19/2023 Unio...
  • 20 Days Ago

T
Assistant Director of Collections
  • TEG Federal Credit Union
  • Poughkeepsie, NY FULL_TIME
  • At TEG Federal Credit Union, we pride ourselves on being more than just a financial institution; we are a caring team dedicated to each other and our community. We are seeking a motivated and detail-o...
  • Just Posted

W
Registration Representative
  • Westchester Medical Center
  • Kingston, NY FULL_TIME
  • To perform the work necessary to process an accurate and efficient hospital patient registration and secure the necessary supporting documentation. RESPONSIBILITIES Prioritizes the accurate identifica...
  • 18 Days Ago

K
Sales Representative
  • Kimball Midwest
  • Poughkeepsie, NY FULL_TIME
  • DESCRIPTION Who Are You?Are you someone who likes the idea of unlimited earning potential? At Choice Distribution, an affiliate of Kimball Midwest, you have the opportunity to earn what you are worth....
  • 19 Days Ago

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0 Collections Representative jobs found in Poughkeepsie, NY area

E
Billing Specialist
  • Emergency Ambulance Service Inc
  • Fishkill, NY
  • Billing/Collections Specialist Billing/Collection Agent Full Time Billing / Collections Specialist Full TIME BILLING/COL...
  • 3/28/2024 12:00:00 AM

Q
Hotel GSA/ Night Auditor
  • Quality Inn / Rodeway Inn Poughkeepsie
  • Poughkeepsie, NY
  • The dual branded Quality Inn / Rodeway Inn Poughkeepsie is hiring for energetic individuals who are a team player for ou...
  • 3/28/2024 12:00:00 AM

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Accounting Specialist - SaaS (remote)
  • Localize
  • Kingston, NY
  • Localize is looking for an Accounting Specialist to join our US-based remote team. This role is essential for keeping ac...
  • 3/28/2024 12:00:00 AM

Q
Hotel Night Auditor
  • Quality Inn / Rodeway Inn Poughkeepsie
  • Poughkeepsie, NY
  • The dual branded Quality Inn / Rodeway Inn Poughkeepsie is hiring for energetic individuals who are a team player for ou...
  • 3/27/2024 12:00:00 AM

R
Hotel GSA/ Night Auditor
  • River Link Hotels
  • Poughkeepsie, NY
  • The dual branded Quality Inn / Rodeway Inn Poughkeepsie is hiring for energetic individuals who are a team player for ou...
  • 3/25/2024 12:00:00 AM

L
Accounting Specialist - SaaS (remote)
  • Localize JS
  • Kingston, NY
  • Localize is looking for an Accounting Specialist to join our US-based remote team. This role is essential for keeping ac...
  • 3/25/2024 12:00:00 AM

A
Customer Accounts Advisor
  • Aarons
  • Kingston, NY
  • Min Pay Rate $16.25 Max Pay Rate $17 We are Aarons - an industry leader in the sales and lease-to-own retail industry kn...
  • 3/25/2024 12:00:00 AM

D
Dental Billing Specialist
  • Dental Care Alliance
  • Newburgh, NY
  • Overview: We are currently looking for a Dental Billing Specialist for our office located in Newburgh NY 12550. This is ...
  • 3/24/2024 12:00:00 AM

Poughkeepsie (/pəˈkɪpsi/ pə-KIP-see), officially the City of Poughkeepsie, is a city in the state of New York, United States, which is the county seat of Dutchess County. As of the 2010 census it had a population of 32,736. Poughkeepsie is in the Hudson Valley midway between New York City and Albany, and is part of the New York metropolitan area. The name derives from a word in the Wappinger language, roughly U-puku-ipi-sing, meaning "the reed-covered lodge by the little-water place", referring to a spring or stream feeding into the Hudson River south of the present downtown area. Poughkeepsie...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Collections Representative jobs
$39,565 to $50,244
Poughkeepsie, New York area prices
were up 1.5% from a year ago

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