Collections Representative jobs in San Francisco, CA

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Collections Representative
  • B-Stock
  • San Mateo, CA FULL_TIME
  • JOB SUMMARY

    As a Collections Representative at B-Stock, you will assist the Collections Team in performing a variety of accounting duties including collecting and recording payments in a timely manner. You will provide customer service support regarding payments, refunds, account adjustments, client discrepancies and short payments. Reporting to the Collections Manager, this individual will work in a hybrid setting base out of our Headquarters in the Bay Area of California.


    ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

    • Contact customers through various communication channels to resolve past due balances and address account situations.
    • Assist the team in carrying out collections and reporting activities to ensure timely receipt of order payments.
    • Provide customer service support for payments, refunds, account adjustments, client discrepancies, and short payments.
    • Follow established procedures for processing receipts.
    • Utilize B-Stock's online administrative system to track outstanding orders, enable or disable customer bidding and site eligibility, process incoming payments, record collection notes, and cancel orders when necessary.
    • Actively seek ways to strengthen team and organizational performance.
    • Perform other assigned tasks and duties as necessary to support the Accounting Department.

    MINIMUM QUALIFICATIONS, JOB SKILLS, AND ABILITIES

    • 3 years of experience in Collections or Accounts Receivable involving collections.
    • High School diploma or equivalent
    • Strong numerical skills for reading, sorting, checking, counting, and verifying numbers.
    • Proficient in computer data entry.
    • Excellent interpersonal, verbal, written, and telephone communication skills.
    • Proficiency in clerical, word processing, and office skills.
    • Strong organizational skills with the ability to prioritize workload and meet tight deadlines in a fast-paced and dynamic work environment.
    • Great attention to detail.
    • Ability to work independently and as part of a team on multiple projects.
    • Knowledge of MS Word and MS Excel

    PREFERRED QUALIFICATIONS

    • Familiarity with RingCentral and Salesforce.
    • Experience with NetSuite and Stripe.
    • Knowledge of Global Debt Collection, including the European Union (EU).
    • 7 years of experience in Collections or Accounts Receivable involving collections.

    EMPLOYEE BENEFITS

    • Competitive compensation packages including bonus and options
    • Medical, dental, and vision benefits
    • Matching 401(K)
    • Unlimited Paid time off
    • Telecommuting and remote-work options
    • Support for continuing education
    • Team off-sites


    THE COMPANY

    B-Stock is the world's largest B2B recommerce marketplace for excess [or surplus] merchandise. Businesses of all sizes leverage the B-Stock platform to sell and buy customer returns, overstock and other excess merchandise - ranging from top brands and retailers who want best-in-class inventory management to entrepreneurs looking to source valuable merchandise for their resale businesses.

    Tens of thousands of small business owners all over the globe use B-Stock to launch and power their resale business. We take pride in empowering these innovators and entrepreneurs of commerce.

    In 2020 we sold 120 million items across our platform, giving a second life to this otherwise would be "waste" merchandise. In fact, we kept 400 million pounds of goods in use and saved millions from the landfill. It feels good to be B-Stock!

    The amount of returned or unsold inventory continues to grow each year, and in 2020, it was estimated at over $1 trillion worth worldwide. We know there is tremendous value in and demand for this inventory - no matter the category, condition, or location. The B-Stock platform gives buyers a simple way to buy brand-name merchandise directly from top retailers and manufacturers. At the same time, we offer companies an automated, trusted replacement for traditional liquidation while boosting operational efficiency, recovery rates, and cycle time.

    Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come.

    For more information, visit bstock.com/careers/

    OUR VALUES

    Make Each Dollar Count
    Whether it's the recovery amount or a buyer's budget, money matters to all of our clients. And because each dollar matters to them, it matters to us.

    Take Our Work Seriously, Not Ourselves
    Everything at B-Stock continues to grow - everything but our egos, that is. We're not afraid to let loose and laugh (often at ourselves).

    Do The Hard Things Today That Will Pay Off Tomorrow
    We're willing to sacrifice and endure, fail and adapt to reach our long-term goals.

    Use Trust As The Best Measure Of Success
    The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won't succeed.

    Find Strength In Numbers
    Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers.

    No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on "protected categories," B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock.

    Work Authorization required.

  • 1 Month Ago

H
Customer Service Collections Representative
  • Humanity
  • San Francisco, CA FULL_TIME
  • Company Description RECRUIT CAREER HUB is an independent recruitment agency that provides, recruitment, staffing solutions, human resources and consultations for organizations, multinational firms and...
  • 28 Days Ago

U
Senior Collections Representative / Follow-up Representative
  • University of California - San Francisco Campus and Health
  • San Francisco, CA FULL_TIME
  • Senior Collections Representative / Follow-up Representative Medical Group Business Services Full Time 76891BR Job Summary The Government, Commercial, Contract, and Managed Care (CCMC) Units are respo...
  • 27 Days Ago

A
Non-Clinical - Finance/Accounting Collections Representative
  • Aya Healthcare
  • San Francisco, CA FULL_TIME,CONTRACTOR,TEMPORARY
  • Aya Healthcare has an immediate opening for the following position: Collections Representative Non-Clinical - Finance/Accounting in San Francisco, California. This is a 22-week contract position that ...
  • 1 Month Ago

R
Collections Specialist
  • Robert Half
  • San Francisco, CA OTHER
  • We have a Collections Specialist position open for candidates with a strong sense of ownership and attention to detail. To build your career as a finance professional as part of a growing team, contac...
  • 27 Days Ago

S
Lead Preparator, Collections Access
  • SFMOMA
  • San Francisco, CA FULL_TIME
  • The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without...
  • 20 Days Ago

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0 Collections Representative jobs found in San Francisco, CA area

Q
#13642 - Data Collection Associate
  • Qualitest Group
  • Sunnyvale, CA
  • Are you interested in working with the Worlds leading AI-powered Quality Engineering Company? Read on!Qualitest is looki...
  • 4/24/2024 12:00:00 AM

D
Fuel Compliance Officer - 12 Month Roster
  • Department Of The Treasury
  • San Francisco, CA
  • Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION DIVISION? A description of the business units can be found at: h...
  • 4/24/2024 12:00:00 AM

D
Fuel Compliance Officer - 12 Month Roster
  • Department Of The Treasury
  • San Mateo, CA
  • Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION DIVISION? A description of the business units can be found at: h...
  • 4/24/2024 12:00:00 AM

D
Fuel Compliance Officer - 12 Month Roster
  • Department Of The Treasury
  • San Rafael, CA
  • Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION DIVISION? A description of the business units can be found at: h...
  • 4/24/2024 12:00:00 AM

T
Associate Director, Public Investments
  • The William and Flora Hewlett Foundation
  • Menlo Park, CA
  • The William and Flora Hewlett Foundation, based in Menlo Park, California, seeks an Associate Director, Public Investmen...
  • 4/23/2024 12:00:00 AM

D
Fuel Compliance Officer - 12 Month Register
  • Department Of The Treasury
  • Walnut Creek, CA
  • DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION?A description of the business units can be found at: https://www....
  • 4/23/2024 12:00:00 AM

Q
#13642 - Data Collection Associate
  • Qualitest
  • Sunnyvale, CA
  • Are you interested in working with the World's leading AI-powered Quality Engineering Company? Read on! Qualitest is loo...
  • 4/21/2024 12:00:00 AM

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Collector
  • Ultimate Staffing
  • Livermore, CA
  • Are you experienced in Collections and looking to join a great team? A client of ours is hiring a Collections associate ...
  • 4/21/2024 12:00:00 AM

San Francisco is located on the West Coast of the United States at the north end of the San Francisco Peninsula and includes significant stretches of the Pacific Ocean and San Francisco Bay within its boundaries. Several picturesque islands—Alcatraz, Treasure Island and the adjacent Yerba Buena Island, and small portions of Alameda Island, Red Rock Island, and Angel Island—are part of the city. Also included are the uninhabited Farallon Islands, 27 miles (43 km) offshore in the Pacific Ocean. The mainland within the city limits roughly forms a "seven-by-seven-mile square", a common local collo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Collections Representative jobs
$46,048 to $58,482
San Francisco, California area prices
were up 4.5% from a year ago

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