Job Description – Debt Collector/Account Representative
Join an established financial services company as a full-time Debt Collector.
The position is responsible for servicing, maintaining, and collecting outstanding balances on consumer accounts. The position is in the employer’s Tacoma headquarters office.
Responsibilities
Qualifications and Requirements
· 2 years debt collection or call center experience preferred, or 2 years professional experience in customer service or sales.
· Exceptional customer service commitment
· Strong interpersonal and listening skills; assertive, persistent and ability to de-escalate
· Working knowledge of accounts receivable
· Strong organizational skills, attention to detail, ability to multi-task and prioritize
· Ability to follow verbal and written instruction
· Typing minimum 40 WPM
Working Conditions
· Office hours; Monday through Friday, 8:30 AM to 5 PM
· On the job training provided
· All prospective employees must pass a background screening
Benefits
Job Type: Full-time
Starting Salary: $18.00 - $20.00 per hour, DOE
Schedule:
Work Location: One location
This position is in the employer’s Tacoma, WA HQ. Office hours are Monday through Friday, 8:30 AM to 5:00 PM. All prospective employees must pass a comprehensive background check. Interested candidates may visit our website at www.pugetsoundcollections.comfor additional information.
P.S.C., Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. If you need assistance or an accommodation due to a disability, please contact us at 800.922.8932.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
Weekly day range:
Work setting:
Experience:
Ability to Commute:
Work Location: In person
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