Collections Specialist - Healthcare is responsible for requesting payment and collecting overdue balances from patients. Contacts patients by phone or mail to request payment and to review their account details. Being a Collections Specialist - Healthcare responds to patient questions and sets up alternative pay plans if necessary. Maintains patient account records and resolves third party payer issues. Additionally, Collections Specialist - Healthcare typically requires a high school diploma. Typically reports to a supervisor or manager. The Collections Specialist - Healthcare works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Collections Specialist - Healthcare typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Overview:
We are seeking a detail-oriented and motivated individual to join our team as a Collector. As a Collector, you will be responsible for contacting individuals and businesses to collect outstanding debts. This is an important role that requires strong communication skills and the ability to work with sensitive financial information.
Duties:
- Contact individuals and businesses via phone to collect outstanding debts
- Negotiate payment arrangements and settlements with debtors
- Update account information and maintain accurate records of all collection activities
- Utilize telemarketing techniques to effectively communicate with debtors
- Use accounting software to track and manage debt collection efforts
- Collaborate with other team members to resolve complex collection issues
- Perform account reconciliations and ensure accuracy of debits and credits
Experience:
- Previous experience in collections or a related field is preferred
- Knowledge of medical billing, coding, and revenue cycle management is a plus
- Strong mathematical skills for calculating payment plans and negotiating settlements
- Familiarity with accounting software for managing collection accounts
- Excellent phone etiquette and the ability to handle difficult conversations professionally
- Attention to detail and the ability to accurately reconcile accounts
At our company, we offer competitive pay rates and a supportive work environment. Join our team of dedicated professionals and make a difference in the lives of our clients.
Job Type: Full-time
Pay: $14.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
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0 Collections Specialist - Healthcare jobs found in Gulfport, MS area